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Userpilot - Digital Adoption Platform Software

Userpilot Reviews in May 2025: User Ratings, Pros & Cons

Enhance customer experience and engagement with Userpilot.

4.7

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Userpilot Reviews & Ratings

4.7

Excellent

Based on 135 ratings & 237 reviews

Rating Distribution

Excellent

(200)

Very Good

(34)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

Userpilot has garnered praise for its ease of use and robust features, making it a standout choice for enhancing user adoption and engagement. Users appreciate the platform's intuitive interface, which streamlines the creation of personalized onboarding flows, tooltips, and in-app messages without requiring extensive technical knowledge. The tool's segmentation ...Read more

Userpilot pros and cons

  • Intuitive and user-friendly interface, making it easy for users with little technical expertise to create engaging content.

  • Continuously rolling out new features and improvements, enhancing the tool's capabilities over time.

  • Efficient content creation with themes, templates, and duplicate options for creating various content variations seamlessly.

  • Excellent customer support, with fast responses and helpful assistance, including video screens and calls for issue resolution.

  • Newcomers may find the richness of features and customizations intimidating, requiring proper support for effective usage.

  • Limited selection in the Marketplace for additional apps and connectors, restricting access to advanced functionalities.

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Showing 61-70 out of 237

BT

Bruno T

03/16/23

4 out of 5

"Good user onboarding system"

What do you like best about Userpilot? UserPilot is a very intuitive system. I see that some improvements would help a lot in the onboarding creation process, but it is an excellent system that delivers a lot of value in user onboarding. I am very satisfied with what they deliver today.

BT

Bruno T

03/16/23

4 out of 5

"Good user onboarding system"

What do you like best about Userpilot? UserPilot is a very intuitive system. I see that some improvements would help a lot in the onboarding creation process, but it is an excellent system that delivers a lot of value in user onboarding. I am very satisfied with what they deliver today.

SA

Shawn A

03/14/23

4 out of 5

"Easy to use, great for product education"

What do you like best about Userpilot? Userpilot has a simple UI, and as a designer, one of the most helpful features is the branding/theme builder to ensure a consistent experience across user-flows.

SA

Shawn A

03/14/23

4 out of 5

"Easy to use, great for product education"

What do you like best about Userpilot? Userpilot has a simple UI, and as a designer, one of the most helpful features is the branding/theme builder to ensure a consistent experience across user-flows.

EG

Eldar G

03/12/23

4.5 out of 5

"Product is little technical but the Support Team is always there to assist you"

What do you like best about Userpilot? Ability to create cross page tour which is not easily available with other platforms. They have a great support team who are instant in answering.

GT

Guilherme T

03/11/23

4.5 out of 5

"Great software for user onboarding!"

What do you like best about Userpilot? Userpilot has helped us improve the user onboarding of our software. It is very easy to use and it has become a great ally in improving the customer experience.

PS

Priya Sunny T

03/10/23

4.5 out of 5

"Userpilot for onboarding"

What do you like best about Userpilot? Easy to use. customisable guidance to popups What do you dislike about Userpilot?

VR

Voni R

03/09/23

5 out of 5

"Technology lead"

What do you like best about Userpilot? -You don't have to do coding to get things done -They have devoted CSM, always there to help.

PT

Pedro T

03/09/23

5 out of 5

"A great Tool!"

What do you like best about Userpilot? User Pilot has been very important to grow engagement and improve the relationship between our customers and Rock Content.

TD

Tássia D

03/08/23

5 out of 5

"Userpilot helps me being more agile when building user experiences"

What do you like best about Userpilot? Low-code setup, connection with Segment, and straight-forward experience building What do you dislike about Userpilot?