Userpilot Reviews in June 2026: User Ratings, Pros & Cons
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Userpilot Reviews & Ratings
Spotsaas Editor’s POV
Userpilot has garnered praise for its ease of use and robust features, making it a standout choice for enhancing user adoption and engagement. Users appreciate the platform's intuitive interface, which streamlines the creation of personalized onboarding flows, tooltips, and in-app messages without requiring extensive technical knowledge. The tool's segmentation ...Read more
Userpilot pros and cons
Intuitive and user-friendly interface, making it easy for users with little technical expertise to create engaging content.
Continuously rolling out new features and improvements, enhancing the tool's capabilities over time.
Efficient content creation with themes, templates, and duplicate options for creating various content variations seamlessly.
Excellent customer support, with fast responses and helpful assistance, including video screens and calls for issue resolution.
Newcomers may find the richness of features and customizations intimidating, requiring proper support for effective usage.
Limited selection in the Marketplace for additional apps and connectors, restricting access to advanced functionalities.
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Showing 51-60 out of 237
ES
Edward S
03/27/23
"Really enchanced our software"
What do you like best about Userpilot? The reporting features are really useful in providing insight into how our users are accessing both in-app features and UP tours.
AU
Anonymous User
03/24/23
"An ever-growing tool that helps our products grow as well"
What do you like best about Userpilot? I've made use of Userpilot's user segmentation and the new NPS feedback categorization/tagging which is very helpful to drill down to certain comments. The tags/categories as fully customizable, and the NPS section is great to identify NPS trends and to put NPS feedback under the microscope.
AU
Anonymous User
03/24/23
"An ever-growing tool that helps our products grow as well"
What do you like best about Userpilot? I've made use of Userpilot's user segmentation and the new NPS feedback categorization/tagging which is very helpful to drill down to certain comments. The tags/categories as fully customizable, and the NPS section is great to identify NPS trends and to put NPS feedback under the microscope.
GB
Gabriel B
03/23/23
"Nice tool to engaje your customers"
What do you like best about Userpilot? The platform offers several possibilities to work with CX and UX. The guided onboarding builder is easy to use and allows you to explore creativity and the customer experience in several way. Also, it is an excellent tool for making announcements inside your product.
MV
Michaela V
03/21/23
"Helpful tool for building product tours and tooltips"
What do you like best about Userpilot? Compared to other tools we tested, Userpilot offers a lot more functions and customization options. We were able to create product tours and tooltips that fit very well into our tool with their design. Our customer success manager is always very supportive with any questions.
BS
Bilal S
03/21/23
"UP changed the game for us"
What do you like best about Userpilot? UP is very easy to use and the support we recieve is outstanding. It has changed how we communicate with customers and allows our development team to focus on new features rather than comms.
MV
Michaela V
03/21/23
"Helpful tool for building product tours and tooltips"
What do you like best about Userpilot? Compared to other tools we tested, Userpilot offers a lot more functions and customization options. We were able to create product tours and tooltips that fit very well into our tool with their design. Our customer success manager is always very supportive with any questions.
RM
Ryan M
03/20/23
"Versatile, easy-to-use with great support"
What do you like best about Userpilot? I can quickly draft and publish different alerts and notifications on our website at a moment's notice. I'm a marketer, not a developer, so this puts me in control of immediately publishing time-sensitive alerts to our website without requiring any work from our development team. It saves me and our development team time.
KJ
Khryzzle Joanne H
03/19/23
"Great tool for user onboarding, most especially for SaaS!"
What do you like best about Userpilot? It makes onboarding new customers so much easier. We specifically like flows and the checklist as it creates a seamless series of messages, allowing merchants to know where they are in the onboarding process.
BT
Bruno T
03/16/23
"Good user onboarding system"
What do you like best about Userpilot? UserPilot is a very intuitive system. I see that some improvements would help a lot in the onboarding creation process, but it is an excellent system that delivers a lot of value in user onboarding. I am very satisfied with what they deliver today.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].