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Userpilot - Digital Adoption Platform Software

Userpilot Reviews in May 2025: User Ratings, Pros & Cons

Enhance customer experience and engagement with Userpilot.

4.7

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Userpilot Reviews & Ratings

4.7

Excellent

Based on 135 ratings & 237 reviews

Rating Distribution

Excellent

(200)

Very Good

(34)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

Userpilot has garnered praise for its ease of use and robust features, making it a standout choice for enhancing user adoption and engagement. Users appreciate the platform's intuitive interface, which streamlines the creation of personalized onboarding flows, tooltips, and in-app messages without requiring extensive technical knowledge. The tool's segmentation ...Read more

Userpilot pros and cons

  • Intuitive and user-friendly interface, making it easy for users with little technical expertise to create engaging content.

  • Continuously rolling out new features and improvements, enhancing the tool's capabilities over time.

  • Efficient content creation with themes, templates, and duplicate options for creating various content variations seamlessly.

  • Excellent customer support, with fast responses and helpful assistance, including video screens and calls for issue resolution.

  • Newcomers may find the richness of features and customizations intimidating, requiring proper support for effective usage.

  • Limited selection in the Marketplace for additional apps and connectors, restricting access to advanced functionalities.

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Showing 231-237 out of 237

BR

Biv R

01/22/20

5 out of 5

"One of the best!!"

What do you like best about Userpilot? The combination of Easy Implementation, Extensive Features and All-Inclusive Pricing provided excellent value for money and will enable us to implement a quality on-boarding solution.

AN

Artem N

12/26/19

5 out of 5

"Stunning User Experience"

What do you like best about Userpilot? Among 5 different apps for user onboarding we have tested, the Userpilot beat all. We like the reach UI/UX of tooltips, adjustable design, and ease of using.

AU

Anonymous User

12/05/19

5 out of 5

"Great tool for Onboarding and in app help"

What do you like best about Userpilot? Being able to create nice looking in app help and guidance screens. Providing the user help at the point they need it when they need it.

UU

Ubaid U

06/11/19

5 out of 5

"On Boarding Made Easy with Userpilot"

What do you like best about Userpilot? The Userpilot Helps in Customer retention and reduces the Number of software Support Phone Calls and Emails. Wide range of options are available to design onboarding experience. Checklist feature is great to trigger different experiences on the base of user activity.

WA

Waqar A

05/30/19

5 out of 5

"The MUST-HAVE user onboarding tool for any software product"

What do you like best about Userpilot? Userpilot is a must-have for any SaaS business. It's easy to use and have a clean UI. But more importantly, the features like personalized user onboarding, segmentation, checklists will definitely help any product increase their conversions and reduce their churn.

RH

Ramon H

11/14/18

5 out of 5

"A tool which does one thing extraordinary: Guiding users"

What do you like best about Userpilot? Userpilot fits in your brand design perfectly. You can adjust any aspect of the widgets: Fonts, Colors, Corners and shadows just by pointing and clicking. It seams like that you would have programmed it all by yourself.

JR

John R

11/05/18

5 out of 5

"Best onboarding solution I've found"

What do you like best about Userpilot? Before, I had my developers adding and maintaining crappy onboarding tours that were hard to implement and maintain and I couldn't iterate and experiment without wasting developer cycles. With UserPilot, their very clever Chrome extension lets you immediately start designing simple to very complex onboarding sequences, without installing anything. Once installed into your app, you have full control to maintain and constantly improve on the onboarding, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].