spotsaas-logo
Get Listed
Userpilot - Digital Adoption Platform Software

Userpilot Reviews in May 2025: User Ratings, Pros & Cons

Enhance customer experience and engagement with Userpilot.

4.7

Add to compare

Starts from $249/Month when Billed Yearly

Request a Quote

Userpilot Reviews & Ratings

4.7

Excellent

Based on 135 ratings & 237 reviews

Rating Distribution

Excellent

(200)

Very Good

(34)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

Userpilot has garnered praise for its ease of use and robust features, making it a standout choice for enhancing user adoption and engagement. Users appreciate the platform's intuitive interface, which streamlines the creation of personalized onboarding flows, tooltips, and in-app messages without requiring extensive technical knowledge. The tool's segmentation ...Read more

Userpilot pros and cons

  • Intuitive and user-friendly interface, making it easy for users with little technical expertise to create engaging content.

  • Continuously rolling out new features and improvements, enhancing the tool's capabilities over time.

  • Efficient content creation with themes, templates, and duplicate options for creating various content variations seamlessly.

  • Excellent customer support, with fast responses and helpful assistance, including video screens and calls for issue resolution.

  • Newcomers may find the richness of features and customizations intimidating, requiring proper support for effective usage.

  • Limited selection in the Marketplace for additional apps and connectors, restricting access to advanced functionalities.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 201-210 out of 237

JT

Jason T

07/24/20

4.5 out of 5

"Excellent tool for showcasing product features and improving user adoption"

What do you like best about Userpilot? - Intuitive and user-friendly process for creating tours and experiences. - Being able to pass custom data to the system is great

JT

Jason T

07/24/20

4.5 out of 5

"Excellent tool for showcasing product features and improving user adoption"

What do you like best about Userpilot? - Intuitive and user-friendly process for creating tours and experiences. - Being able to pass custom data to the system is great

AS

Ash S

07/21/20

5 out of 5

"Great tool and fantastic support!"

What do you like best about Userpilot? I like the ease of building content and how their customer support team are responsive and helpful. What do you dislike about Userpilot?

GK

Graham K

07/19/20

4.5 out of 5

"Userpilot - A valuable addition to the SkillsTx Service provision"

What do you like best about Userpilot? The functionality and price competitiveness. The ease of setting up new Experiences and Checklists and the scope in terms of what it can be used for. The UserPilot promptness to replying and resolving any queries and issues.

GK

Graham K

07/19/20

4.5 out of 5

"Userpilot - A valuable addition to the SkillsTx Service provision"

What do you like best about Userpilot? The functionality and price competitiveness. The ease of setting up new Experiences and Checklists and the scope in terms of what it can be used for. The UserPilot promptness to replying and resolving any queries and issues.

AO

Anna O

07/17/20

4.5 out of 5

"Easy to use tool for the onboarding process"

What do you like best about Userpilot? - customized templates help to achieve AHA moments faster; - it's useful not only for new customers (when you need to explain how your tool works), but also for existing ones when you want to inform them about new features you've implemented;

SG

Simon G

07/17/20

4.5 out of 5

"Much more than a product tour solution!"

What do you like best about Userpilot? I like the philosophy the company has around concepts like Minimum Viable Onboarding, keeping it simple, not overloading users and then having a great toolkit available to perform the job in hand of developing a seamless and enjoyable user experience. The range of features are great having swotched over from Intercom product tours, I find there is more functionality, it is more stable and I can now utilise the UserPilot platform to help me run growth ...

Read more

AO

Anna O

07/17/20

4.5 out of 5

"Easy to use tool for the onboarding process"

What do you like best about Userpilot? - customized templates help to achieve AHA moments faster; - it's useful not only for new customers (when you need to explain how your tool works), but also for existing ones when you want to inform them about new features you've implemented;

SG

Simon G

07/17/20

4.5 out of 5

"Much more than a product tour solution!"

What do you like best about Userpilot? I like the philosophy the company has around concepts like Minimum Viable Onboarding, keeping it simple, not overloading users and then having a great toolkit available to perform the job in hand of developing a seamless and enjoyable user experience. The range of features are great having swotched over from Intercom product tours, I find there is more functionality, it is more stable and I can now utilise the UserPilot platform to help me run growth ...

Read more

MG

Mick G

07/13/20

4.5 out of 5

"Ideal onboarding tool for SaaS businesses"

What do you like best about Userpilot? Outside of their obvious tool tips and user walk through, we love that they now have checklists and NPS What do you dislike about Userpilot?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].