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Userpilot - Digital Adoption Platform Software

Userpilot Reviews in May 2025: User Ratings, Pros & Cons

Enhance customer experience and engagement with Userpilot.

4.7

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Userpilot Reviews & Ratings

4.7

Excellent

Based on 135 ratings & 237 reviews

Rating Distribution

Excellent

(200)

Very Good

(34)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

Userpilot has garnered praise for its ease of use and robust features, making it a standout choice for enhancing user adoption and engagement. Users appreciate the platform's intuitive interface, which streamlines the creation of personalized onboarding flows, tooltips, and in-app messages without requiring extensive technical knowledge. The tool's segmentation ...Read more

Userpilot pros and cons

  • Intuitive and user-friendly interface, making it easy for users with little technical expertise to create engaging content.

  • Continuously rolling out new features and improvements, enhancing the tool's capabilities over time.

  • Efficient content creation with themes, templates, and duplicate options for creating various content variations seamlessly.

  • Excellent customer support, with fast responses and helpful assistance, including video screens and calls for issue resolution.

  • Newcomers may find the richness of features and customizations intimidating, requiring proper support for effective usage.

  • Limited selection in the Marketplace for additional apps and connectors, restricting access to advanced functionalities.

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Showing 111-120 out of 237

GS

Gisela S

11/09/22

4.5 out of 5

"Increíble experiencia de usuario"

What do you like best about Userpilot? Es una plataforma sumamente intuitiva que beneficia a la experiencia de nuestros clientes en el uso del software de gestión. Nos ayuda a llevar el control de los usuarios en nuestra instalación.

HA

Huda A

10/25/22

5 out of 5

"Fantastic program and fantastic improvements"

What do you like best about Userpilot? The software was used in the evaluation appearance of customers on the platform, which was very effective and easy to use, It has been used with explaining use cases to customers.

IA

Isabella A

09/16/22

3.5 out of 5

"Its amazing! It helps our users understand better the product that we offer"

What do you like best about Userpilot? The resource center! It helps users find the information they are looking for. What do you dislike about Userpilot?

SS

Saurav S

09/11/22

3.5 out of 5

"Userpilot - Great RoI"

What do you like best about Userpilot? The price-to-feature ration is the best for Userpilot. Other cheaper tools in the market would definitely not fulfill your needs, and other like Pendo would be out of budget. Userpilot sits in that sweet spot.

AU

Anonymous User

09/07/22

4.5 out of 5

"Great for our PLG flows"

What do you like best about Userpilot? Super easy to figure out, teach internally, and manage! What do you dislike about Userpilot?

AU

Anonymous User

08/22/22

4.5 out of 5

"Great Tools for quick pop up, onboarding and the NPS also works great."

What do you like best about Userpilot? Userpilot provides an easy solution for needs that will take more effort if you do that with development, for example if you need a quick tooltip to put somewhere or any pop up.

CT

Camille T

08/19/22

5 out of 5

"A great solution for user onboarding"

What do you like best about Userpilot? UserPilot is a great onboarding tool implemented directly in an app, and very easy to use. What do you dislike about Userpilot?

RA

Raphael A

08/18/22

5 out of 5

"Very efficient and easy to use!"

What do you like best about Userpilot? We like how it is easy to integrate and start creating content to bring an in-app onboarding experience. It helps us solve key expectations like in-app communications of all sorts, and all this without coding. The fact that the design possibilities make it part of our product is great.

AU

Anonymous User

08/18/22

4.5 out of 5

"User onboarding and NPS tracking"

What do you like best about Userpilot? Overall the tool is very useful and easy to use. Very easy to Integrate into your platform and they are continuously improving their UX.

VP

Vahan P

08/17/22

5 out of 5

"Easy UI, very functional and great customer support"

What do you like best about Userpilot? Setting up onboarding flows is really easy in userpilot. We use them for more than a year now and are pretty happy with their support team. Any potential issues we found are addressed really quickly.