9.6
Spot Score
Userlytics Reviews in June 2026: User Ratings, Pros & Cons
Transforming user experience, one study at a time.
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Starts from $49 / User
Userlytics Reviews & Ratings
Spotsaas Editor’s POV
Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more
Userlytics pros and cons
Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.
Quick and responsive assistance from the support team for setting up tests and analyzing results.
Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.
User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.
Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.
Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.
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Showing 261-270 out of 352
AH
Angie H
09/02/21
Scam
You complete a test and they make any excuse not to pay you.
JS
John S
08/18/21
"Surpassing my expectations, highly recommend – has transformed our user data"
What do you like best about Userlytics? The ease of implementation is understated. It's so user-friendly, and the speed of results is incredible. We've really used it to our advantage is it's helping us inform our experiment pipeline and the direction we're taking our key user touchpoints. Everything is great. What do you dislike about Userlytics? If the transcription function actually worked well, this would be the best user testing platform on the planet. The transcription function has ...
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DL
Diego L
08/18/21
"Easy and comprehensive tool"
What do you like best about Userlytics? Simplicity to create tests, opportunity to pay only for tester, QA of tests from Userlytics What do you dislike about Userlytics? So far, the tool seems solid and there is nothing that I dislike What problems is Userlytics solving and how is that benefiting you? We didn't have a testing tool and we are using it. The benefit is to have insights from real usage from customers.
DL
Diego L
08/18/21
"Easy and comprehensive tool"
What do you like best about Userlytics? Simplicity to create tests, opportunity to pay only for tester, QA of tests from Userlytics What do you dislike about Userlytics? So far, the tool seems solid and there is nothing that I dislike What problems is Userlytics solving and how is that benefiting you? We didn't have a testing tool and we are using it. The benefit is to have insights from real usage from customers.
AU
Anonymous User
08/13/21
"Good"
What do you like best about Userlytics? How quickly I can set up the tests. The layout is intuitive. What do you dislike about Userlytics? I can't easily see which videos I have already watched and which are still to view. It can take quite a while for the videos to come back. What problems is Userlytics solving and how is that benefiting you? Usability issues by mobile device, how users perceive the brand.
AU
Anonymous User
08/13/21
"August 2021"
What do you like best about Userlytics? Simple, intuitive and easy to use platform What do you dislike about Userlytics? In an ideal world it would be great if we could narrow down the search to users in our target sectors - but understand that the user pool is small on your (and other) platforms Also more flexible pricing on shorter duration tests would be super helpful ie < 15 min tests with a few questions Recommendations to others considering Userlytics: A friendly and easy company & ...
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AU
Anonymous User
08/12/21
"Flexible plans and fast customer service"
What do you like best about Userlytics? A dedicated account manager to reach out to, and they always respond within a day! What do you dislike about Userlytics? There's nothing to dislike here! It's feature-packed and lives up to the competition. What problems is Userlytics solving and how is that benefiting you? Validating product-market fit, driving cross-platform onboarding experiences, providing evidence-based decision-marking, improving the legitimacy and impact of our design team
MS
Maher Sofanati
07/27/21
don't trust !!
don't trust , they send you a questions to answer , after your answering , they said "we are sorry" we don't need your answer or we have enough answers
MA
Majd al mosilly
07/26/21
don't trust !!
don't trust , they send you a questions to answer , after your answering , they said "we are sorry" we don't need your answer or we have enough answers
JT
Justyna Twardak
07/14/21
Terrible
Terrible, I have no words. many notifications no taks available at all. Don't do it guys, I'm deleting my account.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].