9.6
Spot Score
Transforming user experience, one study at a time.
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Starts from $49/User
Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more
Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.
Quick and responsive assistance from the support team for setting up tests and analyzing results.
Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.
User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.
Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.
Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.
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JC
J. Cator
09/08/22
I enjoyed the experience
I enjoyed the experience. It's always interesting to talk with new people about the services and products they are working on, and I relish the opportunity to provide any helpful feedback.
AU
Anonymous User
08/11/22
"Affordable platform for my user testing needs"
What do you like best about Userlytics? I extensively researched many user testing platforms and Userlytics ended up being the most affordable platform by a long shot while covering all of my user testing needs. They have a good variety of qualitative and quantitative metrics. Customer support has been very responsive to emails and they've usually resolved my issues quickly. When I needed to conduct a special study with a particular group of demographics, Userlytics helped me recruit the ...
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AU
Anonymous User
08/05/22
"Get quickly some great insights!"
What do you like best about Userlytics? There is plenty of stuff I liked with userlytics - Responsiveness of the customer service team. - Access to many workshops to get insights and better understand how to use their latest changes and updates. - Possibility to either bring your own users or users from Userlytics, but it's coming from 2 different sets of credits. - I don't need to worry if a test will be completed by Userlytics' users, I know it will, and it will be qualitative users in ...
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AU
Anonymous User
08/02/22
"Userlytics Review"
What do you like best about Userlytics? Userlytics makes it easy to test designs and so much more with users. Through their innovative features and easy to use platform my team has been able to conduct several usability tests and gather meaningful feedback to better shape our products. What do you dislike about Userlytics? If there was a way to drill deeper into a participant pool it would be great. Right now, we get more general participants who are in healthcare and we have a very ...
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AU
Anonymous User
08/02/22
"I've reviewed more than 15 similar products and Userlytics stood out in features and pricing"
What do you like best about Userlytics? Great combination of features, pricing, quality, and quantity of the respondents pool. Auto-transcripts, tags, easy-to-share reels. Simple browser extension for respondents, no clunky software to install. User interface is very easy to understand, considering there are many complex functions. Pre-built templates for screeners and tasks which really helps in crafting my usability studies. What do you dislike about Userlytics? If there was something to ...
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ME
Mark E
07/26/22
"Great resource for setting up and organizing User Tests"
What do you like best about Userlytics? Annotations, Test Scripts, Bring Your Own Users What do you dislike about Userlytics? No public/password locked shareable links What problems is Userlytics solving and how is that benefiting you? Making UXers and developers aware of unknown issues and showing stakeholders results of User Research
AU
Anonymous User
07/25/22
"A more user friendly world doesn't start with UserLytics"
What do you like best about Userlytics? Having a dedicated account manager is a major perk compared to more DIY testing platforms. Nate is always super responsive & proactive in managing our projects. What do you dislike about Userlytics? That said, there's a lot that I'd prefer to handle on my own, like managing quotas within one project, and assigning & editing project types between quant/qual/etc. We have a diverse team using the platform, with designers & other team members jumping in ...
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BR
Ben R
07/22/22
"Great service, platform and support"
What do you like best about Userlytics? I like the ease of the platform. There is no complicated process on how to setup a study from start to finish. I also like the level of detailed support we get. We have constantly seen communications with our account manager and their support teams answer emails in under 10 hours. I've never seen this before for any organisation. What do you dislike about Userlytics? I think some of the graphics and the colour combinations used are a little outdated ...
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A
André
06/15/22
Good side money
I've been testing for Userlytics for years and they have never missed a payment. When there are issues regarding the tests their support is always ready to help, so I just hope Userlytics keeps sending those tests my way :)
A
André
06/15/22
Good side money
I've been testing for Userlytics for years and they have never missed a payment. When there are issues regarding the tests their support is always ready to help, so I just hope Userlytics keeps sending those tests my way :)
