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9.6

SpotScore

Userlytics - UX Software

Userlytics Reviews in September 2026: User Ratings, Pros & Cons

Transforming user experience, one study at a time.

4.27

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Userlytics Reviews & Ratings

4.27

Very Good

Based on 302 ratings & 352 reviews

Are you using Userlytics?

Rating Distribution

Excellent

(233)

Very Good

(70)

Good

(5)

Poor

(11)

Terrible

(33)

Spotsaas Editor’s POV

Userlytics is built for remote user testing with support for TestFlight and Android apps. Before shortlisting, verify that your test scenarios fit the platform's strength: identifying specific UX friction points through recorded sessions and task completion data. The pricing model charges per test slot rather than per participant, which can add up quickly if you ...Read more

Userlytics pros and cons

  • Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and strong functionality.

  • Quick and responsive assistance from the support team for setting up tests and analyzing results.

  • Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.

  • User-friendly platform for conducting user testing with collaboration tools and the ability to bring your own testers.

  • Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.

  • Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.

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Showing 101-110 out of 352

L

Lisa

01/03/23

4 out of 5

Good

The survey instructions were clear and the task took as much time as I was told it would. I am about to receive my payment soon, so I am really looking forward to receiving it timely!

RP

Rolando Parungao

01/02/23

5 out of 5

To give you a peak under the hood

To give you a peak under the hood, Userlytics provide the most productive, relevant & goal oriented tests which drives greater efficiency.

RN

Ramon Nereu Ângelo

01/02/23

4 out of 5

Test experience.

Besides my own mistake, the steps have clear informations. It's just a bit confused because we need 3 apps for one single test.

DM

Deniz Mehmed

01/01/23

5 out of 5

Enjoyed the experience

Enjoyed providing feedback. The Userlytics team was friendly and helpful.

BK

Brady Kelly

12/31/22

5 out of 5

they are the best!!

Date of experience: January 01, 2023

FF

Felipe Furlan

12/28/22

5 out of 5

One of the best platforms to test new…

One of the best platforms to test new products or whatever they are testing.

TC

Teresa Cardinale

12/26/22

5 out of 5

Great Support

I initially had problems with the instructions of the test I was taking as there were missing steps, I contacted customer service, their response was quick as always and they helped me by giving me clear instructions of the steps to take. Userlytics is the best testing platform as they really care about their testers by first giving the ability to send a message and they always respond. I find this very helpful and most of all respectful!

SW

Srujan Winnu

12/25/22

5 out of 5

It was good experience with the…

It was good experience with the clinical trial.

MP

Miss Pita

12/23/22

5 out of 5

I've only had a few experiences because…

I've only had a few experiences because I live in a different country and we don't get that many opportunities, but when I do get them I love the every single question ask is involving or truly questioning what us as testers believe.

FW

Fathi Wert

12/22/22

5 out of 5

Wonderful website you can earn more…

Wonderful website you can earn more money by doing the job they send to you thanks for the Userlytics

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].