Userlike Reviews in June 2025: User Ratings, Pros & Cons

"Gute Software, Abwesenheitssystem könnte verbessert werden"

What do you like best about Userlike? Kunden haben gut drauf angesprochen und das Prinzip schnell verstanden What do you dislike about Userlike? Abwesende Mitarbeiter haben trotzdem Chats zugewiesen bekommen, Chats wurden auch außerhalb der angegebenen Öffnungszeiten angenommen What problems is Userlike solving and how is that benefiting you? Mehr Kunden Nähe

"Userlike trial - my thoughts"

What do you like best about Userlike? I like lots of aspects of this service. I like that you can save pre-written answers and also how you can reassign tickets easily. I think that higher packages sound really interesting as well. What do you dislike about Userlike? Two things - I really dislike that from our perspective we see lots of German - we've selected English as our language and yet there's lots of German in the chat window. I don't like the fact that you can't drop down a line ...

"great live chat plugin with easy installation"

What do you like best about Userlike? easy integration via multiple paths, easy graphical customization What do you dislike about Userlike? nothing negative to be reported so far. What problems is Userlike solving and how is that benefiting you? We have optimized customer loyalty and support through the userlike plugin

"Too helpful"

What do you like best about Userlike? Interactive and well explained. I like the way you guide the user through the steps What do you dislike about Userlike? Some missing letters in the Spanish redaction. Also, some text that can be shorter Recommendations to others considering Userlike: Take your time with the system and express any quetsion. The support team answers really fast What problems is Userlike solving and how is that benefiting you? The widget may increase confidence for the customer

"Works Great!"

What do you like best about Userlike? Having automated responses and acknowledgments of the customers on my website is excellent for converting sales. Very easy to use, and the dashboard is easy to navigate. What do you dislike about Userlike? Requires a bit of copy-pasting some code to implement correctly but not complex. What problems is Userlike solving and how is that benefiting you? Generating leads from visitors to my website.

"Powerfull messaging tool with plenty of functions and possibilities."

What do you like best about Userlike? Live chat implementation on website, WhatsApp Business API What do you dislike about Userlike? Onboarding takes a while. However, there are a lot of supporting resources, e.g. tutorials, support team etc. What problems is Userlike solving and how is that benefiting you? Providing nearly just-in-time reactions to website users which results in increased conversions.

"Everything you need"

What do you like best about Userlike? We have been using Userlike ever since launching our new website and it is exactly what we were looking for. You can adjust just about every part of the plugin to your needs. It is easy to use for our staff. Whenever we have questions userlike support is always quick and helpful. What do you dislike about Userlike? There is literally nothing we dislike about userlike so far. What problems is Userlike solving and how is that benefiting you? We want to ...

"Great Tool"

What do you like best about Userlike? Userlike is easy too use and integrate in Homepages What do you dislike about Userlike? I didn't find implementation video guides so far. What problems is Userlike solving and how is that benefiting you? We want to improve process time and reachability for our clients

"User-friendly"

What do you like best about Userlike? Userlike is very user-friendly. There are many setting options for different chats. Integrating the live chat into one's own website was possible without any programming knowledge. Very nice and courteous support. What do you dislike about Userlike? So far, I have not been able to detect any negative functions. Recommendations to others considering Userlike: Don't be shy and just test it 😊 What problems is Userlike solving and how is that benefiting ...

"Very well thought-out"

What do you like best about Userlike? You can always ask questions and get very fast, precise answers. What do you dislike about Userlike? The chat system might be designed more with sales in mind. I come from a different field and would be happy if I had the feeling that this is included as well. But I have a good feeling I could make this work anyway. Recommendations to others considering Userlike: Don't be shy to ask those questions. What problems is Userlike solving and how is that ...