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9.2

Spot Score

Userlike - Live Chat Software

Userlike Reviews in June 2025: User Ratings, Pros & Cons

Empowering real-time chat for exceptional customer communication.

4.6

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Starts from $90/Month when Billed Yearly, also offers free forever plan

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Userlike Reviews & Ratings

4.6

Excellent

Based on 444 ratings & 462 reviews

Rating Distribution

Excellent

(293)

Very Good

(155)

Good

(12)

Poor

(1)

Terible

(1)

Expert's Review

Userlike stands out for its user-friendly interface, making it easy to implement and navigate. Customers appreciate its array of features, especially the AI functionalities that streamline interactions. The tool's ability to store conversations is noted as valuable for customer service operations. While some users find the learning curve steep initially, the ...Read more

Userlike pros and cons

  • Simple and effective UI with many useful features that are easy to implement.

  • Quick and efficient setup process with a wide range of available features.

  • Easy memory retention of conversations for better customer service.

  • Good management of operators and their roles with clear tutorials.

  • Initial complexity for newcomers in activating and utilizing all features.

  • Some features can be overwhelming due to the richness of options.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].