UserIQ Reviews in June 2025: User Ratings, Pros & Cons

"Love UserIQ"

What do you like best about UserIQ? UserIQ helps our team bridge the gap between our product and customers using banners, announcements and customized launchers that include onboarding tasks for new customers. We have started using the in-app NPS to get real time feedback and it has doubled our response rate!

"Very positive experience working with UserIQ"

What do you like best about UserIQ? The support from their team and their efforts in getting us up and running as quickly as possible. What do you dislike about UserIQ?

"UserIQ is an awesome product with a great onboarding team"

What do you like best about UserIQ? They have an "easy to use" platform, that help with insights and user onboarding, and can be used to drive product roadmap

"What a fantastic tool"

What do you like best about UserIQ? Customer support is second to none. I always feel like I am put first. The opportunities and possibilities of user engagement are endless. We have found genuine value in the product.

"Stellar support and epic product "

What do you like best about UserIQ? Elizabeth has been an absolute delight to work with, she has supported us every step of the way and has gone above and beyond.

"Flexible onboarding that saves development time"

What do you like best about UserIQ? We get tons of value out of UserIQ but one of the more useful capabilities is to provide timely, personalize onboarding to our users without having to commit development resources. This alone has more than made up for its cost.

"Great way to see what your customers actually do with your platform"

What do you like best about UserIQ? Love the ability to provide tours of our platform and to see what our customers are actually using so we can make better product road map decisions

"We couldn't be happier with UserIQ."

What do you like best about UserIQ? We like the ability to quickly launch in app campaigns with ease. What do you dislike about UserIQ?

"UserIQ - Product Insight and Customer Interaction Tools"

What do you like best about UserIQ? Being a young startup, we have been so focused on building and iterating our product that we haven't had time or resources to go build a data analytics machine. Because of that, we had limited access to data in regards to user behaviors within our own platform. UserIQ not only gives us access to data, but also has many other tools that we can utilize to engage with our customers -- product tours, tooltips, NPS, surveys, etc. We can segment our customer ...

"user IQ has been awesome to use!"

What do you like best about UserIQ? it's so simple to use -- it doesn't over complicate simple actions which makes it easier for me to get new items up quickly and maintain our existing ones