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UserGems - Sales Intelligence Software

UserGems Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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UserGems Reviews & Ratings

4.5

Very Good

Based on 115 ratings & 97 reviews

Rating Distribution

Excellent

(80)

Very Good

(17)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

UserGems provides valuable insights into user behavior, helping companies understand their customers' needs better. Its focus on user trends makes it a great tool for businesses looking to enhance user retention and application improvements.Read more

UserGems pros and cons

  • Identifies user trends

  • Improves user retention

  • Data-driven insights

  • Scalable for all company sizes

  • Requires user data for effectiveness

  • Limited integration options

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Showing 31-40 out of 97

DB

Daniel B

08/21/22

5 out of 5

"Outstanding technology and great Success team"

What do you like best about UserGems? UserGems allows you to get data that is game-changing for your business What do you dislike about UserGems?

AU

Anonymous User

08/19/22

4.5 out of 5

"Account Executive"

What do you like best about UserGems? I love that I automatically get an email every week to tell me what new prospects have joined an account in my book that used to work for a company that is already a customer. This is immediately a warm lead and I can say with confidence, that this tool increases my chances at booking opps. Love it!

AU

Anonymous User

08/19/22

4.5 out of 5

"Account Executive"

What do you like best about UserGems? I love that I automatically get an email every week to tell me what new prospects have joined an account in my book that used to work for a company that is already a customer. This is immediately a warm lead and I can say with confidence, that this tool increases my chances at booking opps. Love it!

TR

Tyler R

08/18/22

4.5 out of 5

"Awesome job hunting down former users"

What do you like best about UserGems? UserGems does a great job making it easy to find former users/decision makers of our software. What do you dislike about UserGems?

AU

Anonymous User

08/18/22

4.5 out of 5

"Most helpful tool for learning of past users"

What do you like best about UserGems? UserGems automates who is a past user of your product quickly and efficiently. Love the auto emails telling me of new usergems for my accounts and how it makes it so easy to reach out.

AU

Anonymous User

08/18/22

4.5 out of 5

"Most helpful tool for learning of past users"

What do you like best about UserGems? UserGems automates who is a past user of your product quickly and efficiently. Love the auto emails telling me of new usergems for my accounts and how it makes it so easy to reach out.

TR

Tyler R

08/18/22

4.5 out of 5

"Awesome job hunting down former users"

What do you like best about UserGems? UserGems does a great job making it easy to find former users/decision makers of our software. What do you dislike about UserGems?

AU

Anonymous User

08/18/22

4.5 out of 5

"UserGems is all Seller's Hidden Gem"

What do you like best about UserGems? I think the entire concept of UserGems is fantastic. Perfect tool for anyone in sales. Gaining insight into prospects who have worked with our company in the past is a huge key to success and growth.

AU

Anonymous User

08/18/22

4.5 out of 5

"UserGems is all Seller's Hidden Gem"

What do you like best about UserGems? I think the entire concept of UserGems is fantastic. Perfect tool for anyone in sales. Gaining insight into prospects who have worked with our company in the past is a huge key to success and growth.

AU

Anonymous User

08/18/22

5 out of 5

"A must-have for your demand gen tech stack"

What do you like best about UserGems? Easy to roll out and use over time. The SFDC integration and reporting capabilities are pretty good. In addition to the functionalities, I really appreciate the ever-present support from their CSM team, ability to jump in on requests quickly and work with us to find the best solution.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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