Upside Business Travel Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

"Travel with Ease: A review on Upside"

What do you like best? The customer service. I was in Boston for a conference last year when an unexpected snow storm was making it's way down the East Coast — I was going to be trapped with my original flight going back to DC. I immediately turned to Upside and got someone on the line within seconds. She did everything: called airlines, compared prices, looked at multimodal forms of transit, trains, Amtrak... you name it, she found it. I gave her an ideal budget and discussed an optimal ...

"travel crisis always averted with Upside!"

What do you like best? As a frequent traveler I know things will go wrong here and there. When flights are delayed or cancelled, Upside has repeatedly been there to figure out the next best move to get me where I need to be in time. What do you dislike? There aren't always as many options for flights that I find on other travel sites. What problems are you solving with the product? What benefits have you realized? I'm solving having to go to multiple places for a single trip. I'm solving ...

"Elevate your travel experience "

What do you like best? I like knowing that the team from the office is being looked after well. What do you dislike? I don't like it when others get travel awards even though I have not been on the trip! Jealous of those Cinema Tix Recommendations to others considering the product: If you would like your team to have an elevated experience and a benefit for it outside of work. Upsude works well. What problems are you solving with the product? What benefits have you realized? I am making ...

"Great at updating cahnges"

What do you like best? Several times i have been traveling and flights have been delayed for weather or other reasons. Upside has been great about keep me updated to these changes. What do you dislike? The articles when you open the app never seem to change. What problems are you solving with the product? What benefits have you realized? Everything in one place.

"Cool Concept, Nice People: Tough "

What do you like best? nice people! they made themselves avail to me over the phone- which helped me get through a site bug i encountered . What do you dislike? weird site behavior! very buggy! couldnt get flights on my desired airline even though they appear to be available -- they disappear. What problems are you solving with the product? What benefits have you realized? it took the work off a colleagues plate.

"Great Product and Helpful! "

What do you like best? Love how easy it was to find travel and how connected it was to their app! What do you dislike? I can't think of anything I disklike about the product. As of now, it's really great! What problems are you solving with the product? What benefits have you realized? Easier access to booking travel for recruitment and business trips and really appreciate the workflow.

"Great Experience "

What do you like best? I like the ability to have the travel out of our hands, makes it so we can rely on why we are traveling in the first place...work! Just peace of mind. Also free Starbucks gift-card is a nice little perk for when you land! We dont have to badger our marketing person who had to coordinate all these flights and travel plans before. I know that some of colleagues get really stressed about travel and being able to have a service that alleviates that stress from our team is ...

"One place to stay current on your travel"

What do you like best? Having one place to look for all travel-related items, vs. scattered emails. What do you dislike? No dislikes, but I couldn't enroll an existing flight in my frequent flyer miles or find my ticket number in the app to do it online. What problems are you solving with the product? What benefits have you realized? Allows me to be more efficient when traveling for work, all of my reservations / updates / confirmations in one place.

"Standard travel agent with good perks"

What do you like best? starbucks gift card every trip is a great perk. I like the flight notifations What do you dislike? not being able to book two separate airlines; not being able to change the trip myself (having to call or chat through the internet_ What problems are you solving with the product? What benefits have you realized? stream lining travel booking - all in one place is great!

"Great usability and improving"

What do you like best? Very intuitive interface and great customer service. What do you dislike? Limited international functionality and all travel changes are typically required to be done via a live conversation. What problems are you solving with the product? What benefits have you realized? High-end travel support for a small growing company