Upside Business Travel Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

"Super easy to book travel for employees."

What do you like best? My favorite part about Upside is the ability to share itineraries so our employees can pick their own flights and I can easily review and book them. What do you dislike? A few times the reservation didn't show up in the hotels records. It has always been sorted out easily enough and now I just call the hotel to confirm the reservation. What problems are you solving with the product? What benefits have you realized? It has made managing employees travel super easy. Not ...

"Use Upside Business Travel!"

What do you like best? The client service and customer service team is the best in the business! What do you dislike? If you book a one-way, you do not get rewarded at the moment What problems are you solving with the product? What benefits have you realized? Streamlining our field team travel tracking!

"Cost-saver"

What do you like best? I love that Upside provides extra protections when scheduling business travel. And it definitely saves money. What do you dislike? It doesn't always save me time. I don't trust that Upside has all the best flights at the best prices, so I cross-check other systems and sometimes find that I'm right. It can be a time-suck to check the other systems. Recommendations to others considering the product: Mostly, this service will save you money and make it easy to book ...

"Pretty convenient. Nice perks"

What do you like best? You can chat with a live person at any time. It's really convenient for multi-tasking while getting your travel fixed up. What do you dislike? I'm not sure that I get points with hotels. That's a problem. Also, integration with zip car and other car sharing would be convenient. What problems are you solving with the product? What benefits have you realized? getting travel is a time suck, and changing travel even moreso. The chat function is super duper helpful to get ...

"Great concept , a few bugs"

What do you like best? The ease of use and the customer service accessibility What do you dislike? There are things that are not connected with a few airlines, such as SEA getaway fares and choosing seats on delta What problems are you solving with the product? What benefits have you realized? Speed of reservations and company expense gathering

"Chrif Customer Officer"

What do you like best? Easy to use, multiple airlines, visibilty into all travel booked. What do you dislike? No Delta. Either cannot (or I don't know how to) book a roundtrip with a different airline on each leg... What problems are you solving with the product? What benefits have you realized? Single site for all corporate users...

"Convenience of speaking with a real person when in need"

What do you like best? When a flight gets cancelled, or when you want to change your flight urgently, you do not want to ever reach an airline as the time to reach an operator would be phenomenally long. My experience with Upside has been excellent, and I have had to bother them several times with a last minute request to cancel / change, and they were able to help every single time. What do you dislike? Upside started with sign-on bonuses. To continue to motivate travellers, I believe ...

"Upside is super awesome!"

What do you like best? Upside is very user friendly and there are quick to assist you if you have any questions. I enjoy how easy is it to book a flight, hotel, car, etc. Also, they reach out to you afterwards to even further assist you, and tell you what you're seats are (which are always great seats) it's awesome! What do you dislike? The only thing I dislike is how I can't book multiple flights together with the same price. Once I book one ticket, the next flight will increase by $100+ ...

"Good user interface"

What do you like best? Ease of usability and flow of the website. What do you dislike? Certain hotel options in the interested area were not included. Recommendations to others considering the product: The Upside Business Travel service is helpful in finding cheaper options of business travel needs. The deals presented on the website are fair and well negotiated with airlines and hotels. The website is easy to use and the user interface is fun to use. We've used the service several times ...

"Have used Upside for years"

What do you like best? Keeps all your information and reservations in one place. If you travel frequently, it can be tough to keep everything organized so having it all in one spot is helpful. Plus the rewards are better than most travel companies I feel. What do you dislike? If someone else books your travel for you, as we do in my current company, you cannot add that trip to your app, which can be frustrating. Recommendations to others considering the product: The rewards and benefits are ...