Upside Business Travel Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

"Great/easy/transparent travel for your business"

What do you like best? Clear reminders on day of booking which is super handy - plus they give you a $5 Starbucks Giftcard to use at the airport for downloading their app! What do you dislike? We noticed that some prices on other websites (not on Upside) have slightly better prices Recommendations to others considering the product: Wonderful support - definitely take advantage of their team of resources! Additionally, they are great about helping to change or cancel flights if need be What ...

"Very helpful- make planning for business trips so much easier!"

What do you like best? The best part is undoubtedly the navigators- they are so helpful! Chances are that business travel will get disrupted- flights will need to be changed, plans will change, and they are always a chat away to help! What do you dislike? Sometimes the website has a tendency to freeze causing the need to start the search from scratch Recommendations to others considering the product: Definitely try it! What problems are you solving with the product? What benefits have you ...

"Best business travel site - hands down "

What do you like best? Most travel sites ive used are clunky at best...while airline sites get better and more user friendly the chasm of usability grows exceeding frustrating. But Upside is user friendly and amazing easy to use. What do you dislike? I honestly believe there will be things that I dislike, but I haven't found any yet. Recommendations to others considering the product: Use it What problems are you solving with the product? What benefits have you realized? Usability is the ...

"Business travel"

What do you like best? Prompt follow-ups and instance confirmations that can be added to my trip portfolio. What do you dislike? Ability to book rooms for others not signed up for Upside....good news is that the Upside personnel always accommodate and make changes to reservations. What problems are you solving with the product? What benefits have you realized? Prepaid means prepaid; not held.

"Been a champion of this travel platform for months"

What do you like best? The user friendly platform, the navigators via chat or email and the seamless of the the App! What do you dislike? It was tricky getting stared and I’m not pleased with the fact that I can’t book two or more people for the same trip. Also need to add Amtrak/Trains Recommendations to others considering the product: Try it out it’s great. Great support team as well. What problems are you solving with the product? What benefits have you realized? Having a travel platform ...

"Great service!"

What do you like best? I like that someone sends me a personalized email after booking and responds immediately when I reply. It's also cool that you can earn added perks just for doing what you do for travel! What do you dislike? I don't like that I am unable to book an off airport car rental directly on the site. For whatever reason, this can only be done using the mobile app. What problems are you solving with the product? What benefits have you realized? Upside allows me to do all of my ...

"All in one place"

What do you like best? I travel for a month at a time for work and it's so helpful to see all of my arrangements lined up in one place. It is also super helpful that I can resend my itinerary to myself and not hunt it down in my inbox. What do you dislike? So far, it doesn't seem like I've run into too many problems. I have noticed that the hotel doesn't always realize that the card associated with the upside account is the one they should use. What problems are you solving with the ...

"Business Development"

What do you like best? The application and ease of searching and booking flights and hotels within the app. What do you dislike? Not all flights are always available but I'm not sure that's something Upside has any control over. What problems are you solving with the product? What benefits have you realized? Using a company card to book flights and hotel accommodations. I've realized having a third-party available to help with arranging, checking and changing is very helpful.

"It has been easy to use"

What do you like best? A lot of options come up when booking your flight or hotel or rental car. What do you dislike? Sometimes price is a little higher then what you can get. Recommendations to others considering the product: Great tool with a lot of options for flights, hotels and rental cars. Seems easy to use. What problems are you solving with the product? What benefits have you realized? It is more easier spending less time to have to book

"I have enjoyed using upside, particularly because of how easy it is to book travel for coworkers"

What do you like best? My favorite part about upside is being able to book travel simply by clicking through a link sent to me by my coworkers and using the saved company card info. Upside speeds up the process of managing travel for my coworkers significantly and makes it do administrative tasks don’t take nearly as much time away from substantive tasks as they used to. What do you dislike? The only issue I have encountered with upside has been that sometimes I am unable to click through ...