Upside Business Travel Reviews in June 2026: User Ratings, Pros & Cons

DISCONTINUED

"Great/easy/transparent travel for your business"

What do you like best? Clear reminders on day of booking which is super handy - plus they give you a $5 Starbucks Giftcard to use at the airport for downloading their app! What do you dislike? We noticed that some prices on other websites (not on Upside) have slightly better prices Recommendations to others considering the product: Wonderful support - definitely take advantage of their team of resources! Additionally, they are great about helping to change or cancel flights if need be What ...

"I have enjoyed using upside, particularly because of how easy it is to book travel for coworkers"

What do you like best? My favorite part about upside is being able to book travel simply by clicking through a link sent to me by my coworkers and using the saved company card info. Upside speeds up the process of managing travel for my coworkers significantly and makes it do administrative tasks don’t take nearly as much time away from substantive tasks as they used to. What do you dislike? The only issue I have encountered with upside has been that sometimes I am unable to click through ...

"Convenience and Efficiency!"

What do you like best? Upside Business makes travel a breeze! Our experience with Upside has been fantastic and has simplified our planning process. What do you dislike? Some of the limitations including not allowing multiple travelers on one booking, and the limitations on using points for hotels and car rental partners. Recommendations to others considering the product: The customer service is exceptional and they have gone the extra mile to solve flight cancellations, travel issues, and ...

"Awesome customer service"

What do you like best? I like the fact that every time I call Upside, someone is there to answer the phone call and quickly resolve any issues I have. What do you dislike? Having to go through Upside first to change flights make it difficult sometimes as they are the middle person. What problems are you solving with the product? What benefits have you realized? I like the combination of being able to setup multiple things through Upside in one central location

"It works well for me"

What do you like best? I like that I can still get credit for my travel through my rewards programs with individual travel partners. Also seems to be very competitive pricing and my company gets a rebate. What do you dislike? I cannot think of anything I dislike at the moment. What problems are you solving with the product? What benefits have you realized? As stated above, the app allows us to consolidate our travel spend and receive a rebate on our overall travel expenses...

"Useful travel app"

What do you like best? You can book flights without the hassle of reimbursement since it will all be taken care of on the company card. What do you dislike? Not much to dislike. The user interface is pretty self-explanatory. What problems are you solving with the product? What benefits have you realized? Upside cuts down on the time for one person to book flights, hotel rooms, etc for a bunch of people. Instead, everyone has access to book their own flights and hotel rooms right from their ...

"Easy way to plan business travel"

What do you like best? Pricing and the easy navigation through the website, especially when support is needed What do you dislike? No downsides, I miss instant payback though, would love to see more cash back opportunities to keep us coming back. What problems are you solving with the product? What benefits have you realized? Made my way infrequent travel easier

"Corporate Travel Department on Demand"

What do you like best? The travel advisors are always on the line and willing to help. Even if they don't have the answer they go out of their way to find it. They are also great at catching things that might be missing in the travel plan. Love that! What do you dislike? The only downside is that there are some travel classes or hotels that are unavailable right on the site. What problems are you solving with the product? What benefits have you realized? It makes planning for many people ...

"Best thing that's happened to corporate travel"

What do you like best? It's so easy to use. There is no hidden agenda. It get's the job done and allows you to get more of your job done. The perks are great and unexpected What do you dislike? Our account manager is currently working on trying to add the feature that allows someone from outside of your organization to fill out their own travel details, which at the moment is required by the admin who is booking the travel for them. What problems are you solving with the product? What ...

"Been a champion of this travel platform for months"

What do you like best? The user friendly platform, the navigators via chat or email and the seamless of the the App! What do you dislike? It was tricky getting stared and I’m not pleased with the fact that I can’t book two or more people for the same trip. Also need to add Amtrak/Trains Recommendations to others considering the product: Try it out it’s great. Great support team as well. What problems are you solving with the product? What benefits have you realized? Having a travel platform ...