Upside Business Travel Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

"Organized, quick responses, and caring group of people"

What do you like best? Everything I need for travel is in one place. What do you dislike? Sometimes chats with service agents I had to repeat my problem or they tried to help but didn't understand what was going on fully Recommendations to others considering the product: It's free and its incredibly helpful - why not? What problems are you solving with the product? What benefits have you realized? Disorganized travel is now all in one place for our company

"Travel booking"

What do you like best? Using Upside, it is very easy and convenient to book the travel. What do you dislike? I would say I do not really dislike anything. Recommendations to others considering the product: Please go for it. What problems are you solving with the product? What benefits have you realized? It is assisting us to plan solutions for the problems in social entrepreneurship landscape in USA.

"Happy User"

What do you like best? Everything is in one spot. I don't have to go to different websites. What do you dislike? Car Rentals are only available via Airports What problems are you solving with the product? What benefits have you realized? Keep all travel planning uniform and in one spot

"Easy to use for all travel"

What do you like best? Making all reservations in one place for air, car hotel What do you dislike? not easy to make the same reservation for multiple people traveling together What problems are you solving with the product? What benefits have you realized? one stop for all reservations

"Great Tool for Small Businesses"

What do you like best? Customer Service, they are always there for me when I need them. Multiple times I have been on the road and have requested help from support, who quickly took care of changes and issues. One time I had to change my flight twice within an hour, but the Upside team had no problem accommodating the changes. What do you dislike? International travel is not available yet, but hopefully, it will come soon. Also, some corporate discount programs are not available, like my ...

"Finally Simplified Corporate Travel"

What do you like best? The ability to always connect with your agent for last minute or late night travel questions. If you are like me many times you're super busy up until the point you have to leave for travel and sometimes office employees are not free to answer your questions. Upside is always there and friendly too! What do you dislike? Love everything about them. The company thinks about all things needed for travel and they do a great job at it! Recommendations to others considering ...

"Upside Saved my Sanity"

What do you like best? The ease of booking based on location. I am able to easily see where I'm headed and book hotels that are closest to where I need to be. My users are able to be self-sufficient as well which takes tons off of my shoulders. What do you dislike? Not much. Perhaps the link to real-time info is sometimes slow. Often I will get the airline info well before Upside lets me know. Which is understandable but, sometimes it is irrelevant info once I get the updates from ...

"Satisfying"

What do you like best? Rental cars are easy to get. I can look for everything I need What do you dislike? Some Hotels are not as described. Some hotels wifi are not secured Recommendations to others considering the product: Love it because it saves time when planning a trip What problems are you solving with the product? What benefits have you realized? It has made it easier for me to get everything on one website

"Excellent Customer Service!"

What do you like best? If I have any issues with rebooking or cancelled flights, Upside is there to assist! What do you dislike? Not having as many direct flights available when booking. What problems are you solving with the product? What benefits have you realized? Ease of use and it's like having a personal assistant for travel needs.

"Easy Use and Great Benefits"

What do you like best? I do really enjoy the gift card that are given when booking travel but the prices and ease of use are also fantastic! What do you dislike? I don't have any dislikes to be honest, I find no issues when I book travel with Upside. What problems are you solving with the product? What benefits have you realized? The ability to book all travel and lodging through one site.