9.1
SpotScore
Upserve POS Reviews in July 2026: User Ratings, Pros & Cons
Effortlessly manage your restaurant with Upserve POS.
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Starts from $59 / Month
Upserve POS Reviews & Ratings
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Spotsaas Editor’s POV
Upserve's main strength is speed—the POS processes orders and payments quickly, which matters in high-volume settings. Table management and blocking features let you control seating and prevent double-bookings. Customer support is responsive and knowledgeable when you need help. Before shortlisting, verify three things in a demo. First, check whether the ...Read more
Upserve POS pros and cons
Speedy performance and efficient table marking and blocking services.
Simple software design, easy to learn and use.
Outstanding customer service and quick resolution of issues.
Helpful chat feature for quick problem-solving.
Expensive pricing compared to competitors.
Lacks some advanced features and customizations.
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Showing 161-170 out of 279
SS
Sophia Selle
12/02/20
customer service A1!
customer service reps have been very helpful with any questions I have
BD
Brooke Doner
11/27/20
Very helpful customer service…
Very helpful customer service representatives. Always willing to walk through your problems and pay close attention to details.
BD
Brooke Doner
11/27/20
Very helpful customer service…
Very helpful customer service representatives. Always willing to walk through your problems and pay close attention to details.
JW
Janet Welch
11/22/20
Excellent customer service experience
My issue was handled promptly and efficiently regarding a charge on the wrong bank account. I was able to get the error resolved within only a few minutes. It was a pleasant customer service experience.
JW
Janet Welch
11/22/20
Excellent customer service experience
My issue was handled promptly and efficiently regarding a charge on the wrong bank account. I was able to get the error resolved within only a few minutes. It was a pleasant customer service experience.
EW
Evan Workman
11/20/20
Online Chat Support
Online chat is always very helpful for me when there is something I just can't seem to find online. The guest representatives are both knowledgeable and helpful for any situation that may arise.
EW
Evan Workman
11/20/20
Online Chat Support
Online chat is always very helpful for me when there is something I just can't seem to find online. The guest representatives are both knowledgeable and helpful for any situation that may arise.
SP
Steve Purgahn
11/18/20
Recently called in to see if we could…
Recently called in to see if we could limit the number of items ordered through our online system. We didn't get the answer we wanted but the Rep was friendly, understanding and indicated that he would add it to the customer request list.
C
Consumer
11/14/20
I adore Upserve
I adore Upserve! This company has been just remarkable with their customer service. I installed Upserve December 2019 in launch of our Hotel's new restaurant. Then COVID hit 3 months later. Upserve has helped with all our business pivots. Beside the software and operating system being super easy to use (yes, there is a learning curve, but they hold your hand throughout the whole process) the customer support is second to none. Honestly, one of the best investments we could have made... even ...
Read more
C
Consumer
11/14/20
I adore Upserve
I adore Upserve! This company has been just remarkable with their customer service. I installed Upserve December 2019 in launch of our Hotel's new restaurant. Then COVID hit 3 months later. Upserve has helped with all our business pivots. Beside the software and operating system being super easy to use (yes, there is a learning curve, but they hold your hand throughout the whole process) the customer support is second to none. Honestly, one of the best investments we could have made... even ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].