9.1
Spot Score
Effortlessly manage your restaurant with Upserve POS.
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Starts from $59/Month
Upserve has garnered praise for its lightning-fast performance and intuitive software, making it a standout choice for modern POS needs. The Table Marking and Blocking Service were highlighted as key features that enhance efficiency. Customers appreciate the stellar customer service and helpful reports offered by Upserve, contributing to a seamless user ...Read more
Speedy performance and efficient table marking and blocking services.
Intuitive software design, easy to learn and use.
Outstanding customer service and quick resolution of issues.
Helpful chat feature for quick problem-solving.
Expensive pricing compared to competitors.
Lacks some advanced features and customizations.
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Showing 151-160 out of 279
TC
Taylor Collins
12/23/20
Great Customer Care
Our business has used Upserve for quite some time. I was recently set up with my own log in and was having some trouble accessing my account. The crew was able to talk with me in less than a minute and got me up and running very quickly!
MH
Max Happyfeet
12/23/20
24/7 support
We have had a couple of issues lately that took some time to diagnose and work out and I really appreciated how patient the technical support team was in staying on the line and helping me find a solution. They made sure everything was functioning properly before signing off. It is also great to be able to get support 24/7 since the hospitality industry usually needs support outside of normal business hours.
MJ
Matthew J. Bringas
12/23/20
Our Goals Were Lofty
Our goals were lofty: - Switch from Toast in all lines of business. - Rollup 6 Merchant Accounts to one. - Move from 5 Delivery Platforms to one. - Implement a Virtual Kitchen. - Implement Gift Cards. - Integrate Card Processing in Day Care, Workplace and Catering. - Rollout 3 cities in 60 days – Holiday Season – in Record time. Upserve is NOT just another POS company giving you a line of B.S. to get your business. They delivered on everything: rock solid hardware; super intuitive ...
Read more
KB
Kevin Bohl
12/21/20
I’ve been in the midst of service hell
I’ve been in the midst of service hell, made a mistake, and the help staff have always been attentive, get the job done, and have never made me feel as inept as I am. They’re great folk.
TV
Tracie Varnell
12/17/20
Helpful Customer Service
Customer service was wonderful. I couldn't quite do what I needed to do (unpublish an online form) but I could at least turn it off and the representative was very patient in getting me to do what was really a very simple task.
AK
Anna Kowalczyk
12/13/20
Swift customer service
Topher was great! Responded very quick and gave me more than what I was asking for. Upserve is great. One of the best customer experiences I’ve ever had.
AK
Anna Kowalczyk
12/13/20
Swift customer service
Topher was great! Responded very quick and gave me more than what I was asking for. Upserve is great. One of the best customer experiences I’ve ever had.
FG
Frank Giuffrida
12/10/20
Very easy system to use with a lot of…
Very easy system to use with a lot of information at your fingertips. At this time we are doing roughly 30% to go business and the integration with delivery platforms is excellent.
BN
Betsey N
12/08/20
Above and Beyond
The customer service rep went above and beyond to make sure all departments were on the same page. He was also pleasant, understanding, and great at small talk. Also no background noise, like a tv or something (he had a great setup)!
BN
Betsey N
12/08/20
Above and Beyond
The customer service rep went above and beyond to make sure all departments were on the same page. He was also pleasant, understanding, and great at small talk. Also no background noise, like a tv or something (he had a great setup)!
