9.1
SpotScore
Upserve POS Reviews in July 2026: User Ratings, Pros & Cons
Effortlessly manage your restaurant with Upserve POS.
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Starts from $59 / Month
Upserve POS Reviews & Ratings
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Spotsaas Editor’s POV
Upserve's main strength is speed—the POS processes orders and payments quickly, which matters in high-volume settings. Table management and blocking features let you control seating and prevent double-bookings. Customer support is responsive and knowledgeable when you need help. Before shortlisting, verify three things in a demo. First, check whether the ...Read more
Upserve POS pros and cons
Speedy performance and efficient table marking and blocking services.
Simple software design, easy to learn and use.
Outstanding customer service and quick resolution of issues.
Helpful chat feature for quick problem-solving.
Expensive pricing compared to competitors.
Lacks some advanced features and customizations.
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Showing 141-150 out of 279
J
Jonathan
01/14/21
I can’t say how great the support team…
I can’t say how great the support team was at Upserve. I had a problem and I had the pleasure of getting Tyler to help me solve it. He was nice and really cared about getting me through it. I was very impressed with how hard they tried to help.
SB
Suzanne Brown
01/12/21
Upserve support specialist a gem!
The support specialist was incredibly informed on how Upserve works under circumstances caused by human error. He was able to untangle three separate transactions for me that weren't clear from the receipts I was looking at.
RM
Robbie Melton
01/08/21
Easy to use and great customer service
PROS: I love all the backend reporting features of Upserve. It\'s really robust and helps me manage our restaurant by staying in touch with labor, best selling items, etc. Also their customer service is fantastic. I asked a question through the chat feature and they answered my question and resolved my issue within 5 minutes.
C
Camille
01/07/21
Upserve has been a great easy addition…
Upserve has been a great easy addition to the business
C
Christina
01/07/21
Customer service is excellent
Customer service is excellent, easy to use POS, only thing I am not a huge fan of is adding new items or modifications on the back end. It is a bit more steps than I like but overall the staff likes using it. Also refunding customers is way easier than any other system we have used, which is awesome. I do recommend.
DM
Devon Moore
01/01/21
Great Restaurant POS
PROS: Great for full service restaurants. Very easy to train and use general check functions CONS: Could have better checkout reporting/traceability.
C
Cara
01/01/21
Great customer service!
Date of experience: January 02, 2021
PM
Punita Mehta
12/30/20
I had a challenging and odd issue…
I had a difficult and one of the odd situation to be resolved especially due to year end. Lia went in great detail and lengths towards achieving a successful resolution. We all learned in the process and I'm grateful.
JF
Joseph Fontenelle
12/30/20
It was a bit challenging to transition…
It was a bit challenging to transition to a new system from the last used. However, support is very willing and extremely patient to help with any need you have.
AO
Atrium On Main
12/26/20
Upserve has been a great help to us…
Upserve has been a great help to us during our opening. We have had alot of tech support needs and they always are patient and walk us through every step. I couldnt be more happy with this service they have provided
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].