9.1
Spot Score
Effortlessly manage your restaurant with Upserve POS.
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Starts from $59/Month
Upserve has garnered praise for its lightning-fast performance and intuitive software, making it a standout choice for modern POS needs. The Table Marking and Blocking Service were highlighted as key features that enhance efficiency. Customers appreciate the stellar customer service and helpful reports offered by Upserve, contributing to a seamless user ...Read more
Speedy performance and efficient table marking and blocking services.
Intuitive software design, easy to learn and use.
Outstanding customer service and quick resolution of issues.
Helpful chat feature for quick problem-solving.
Expensive pricing compared to competitors.
Lacks some advanced features and customizations.
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Showing 131-140 out of 279
SS
Samantha Safer
02/23/21
Upserve is just another money suck on the industry
Our experience with Upserve has been terrible and I would not recommend signing any contracts with them. From the start there were issues, they were demanding that we buy a $1,000 router and then pay licensing fees for it.... it is not necessary and a total waste of money, we have an open concept 600sq ft restaurant! Then the hardware that we did purchase through Upserve was mostly 2nd hand and straight out of the box not working, after almost 2 months we had all of the devices functioning, ...
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KR
Kelsey Roberts
02/22/21
Upserve HQ reporting is intuitive and…
Upserve HQ reporting is intuitive and easy to use. When I had a cash deposit discrepancy between reports the customer service rep. via the online chat feature was very helpful in asking the right questions regarding my issues and helped to work it out with me until they found the solution.
JO
James Oner
02/19/21
Jack for president 2024
I spoke with Jack who is in my opinion the best person to speak to at customer support. He is very knowledgeable and gets right to the point so you can get back to the dining room. I’m new to the Upserve system and am still figuring things out. It makes it a lot less stressful when you know the customer support will be fast and efficient.
KD
KENNETH D. LIEBL
02/17/21
Always appreciate how quickly I can get…
Always appreciate how quickly I can get ahold of a live person. They are very knowledgeable and offer quick solutions when your in a pinch.
CM
Corey Mccoy
02/06/21
Best Support Team!!
We had a terminal problem to start the day and Samuel was so helpful in fixing the problem. We communicated back and forth for about an hour and he was working hard to fix the issue. He walked me through every possible solution and didn’t give up until he was able to figure out the answer. Thanks Sam for saving the day!
MM
Malinda Mitchell
01/29/21
Great System
PROS: Easy to use and train staff. Staff love the system. Great data for managing. I can get a lot of information and data from my phone or at home. Great support although not needed very often. CONS: Can’t think of any.
AL
A&B Lobster House
01/26/21
Thanks!
Always great service, resolved my issue asap. Thank you Upserve!
L
Lynn
01/24/21
I have been trying for several months…
I have been trying for several months to get a response on changing Handhelds and each time no one would contact me back. Now that Lightspeed is involved, I tried again and reached Greg with my questions on getting different handheld devices. He was very fast in responding with the answers I needed, and connected me with the correct person to assist me, Trey. Thank you for taking the time to better the service and Greg's personal touch in assisting me was a needed relief. It saved us from ...
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FF
Fiscally Fit
01/20/21
This One Has It All
This one has it all. In fact, the only reason I didn't give it 5-stars is that it's a bit too robust for our small business.
B
Bre
01/19/21
Super user friendly and customer…
Super user friendly and customer support is always prompt and friendly
