9.1
SpotScore
Upserve POS Reviews in July 2026: User Ratings, Pros & Cons
Effortlessly manage your restaurant with Upserve POS.
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Starts from $59 / Month
Upserve POS Reviews & Ratings
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Spotsaas Editor’s POV
Upserve's main strength is speed—the POS processes orders and payments quickly, which matters in high-volume settings. Table management and blocking features let you control seating and prevent double-bookings. Customer support is responsive and knowledgeable when you need help. Before shortlisting, verify three things in a demo. First, check whether the ...Read more
Upserve POS pros and cons
Speedy performance and efficient table marking and blocking services.
Simple software design, easy to learn and use.
Outstanding customer service and quick resolution of issues.
Helpful chat feature for quick problem-solving.
Expensive pricing compared to competitors.
Lacks some advanced features and customizations.
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Showing 91-100 out of 279
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Audrianna Dawson
06/13/21
The agent was extremely helpful in…
The agent was extremely helpful in identifying the problem and finding a solution.
MV
Mark Valentine
06/10/21
I have had some challenges with the…
I have had some challenges with the start-up of a new POS system. The support team(s) have gone the extra mile to solve any issues I have. They are overwhelmed with all the restaurants reopening but have never made me feel rushed.
MM
Michael McIntosh
06/05/21
Literally the best customer service you…
Literally the best customer service you can get
J
Jamie
06/02/21
The customer service rep was amazing…
The customer service rep was amazing and very patient in helping me get logged into my back office account and rest my password.
JC
Jason Cott
05/24/21
Got the form I needed quickly and…
Got the form I needed quickly and efficiently
JM
James McGimsey
05/16/21
Great software
Great software, has all the reporting information I need. Support staff are terrific.
DH
David Haley
05/14/21
Easy to Learn!
PROS: love how easy it is manage remotely from the website and the app for monitoring sales/activity is great too! CONS: have nothing to report here
PN
Pat Niebling
05/12/21
Great customer service
Great customer service. I was having issues logging into certain aspects. I used the live chat and chatted with someone who was able to immediately fix the issue.
AR
Anonymous Reviewer
05/07/21
Only Positives for Upserve
PROS: The ease of being able to track labor and net sales on my phone. CONS: There are some issues with tickets being re-fired during certain circumstances.
L
Lars
05/06/21
The customer service agents are… spectacular
The customer service agents are spectacular. Every time I talk to them, they're pretty knowledgeable, and if they're not about something, they can find out the answer for ya! The only huge gripe I have about Upserve itself lately (not the agents) is that the wait times to get a person on the phone is ungodly long. Certain problems just can't be solved through typed conversations. I recently had connectivity issues with a wifi extender that had to be troubleshot (is that a word?). There's no ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].