Unleashed Reviews in September 2026: User Ratings, Pros & Cons

Unleashed is Intuitive

Unleashed is Intuitive, easy to use, easy to learn, and adaptive to the company's needs. The integration with our applications such as XERO works really well. The support team is also incredibly responsive and helpful. The Onboarding Consultant assigned to our company - Riley Robinson-Rattle - really looked after us and made our transition as smooth and as painless as possible. We were able to implement this system across 3 different companies in the space of a month. Highly recommended ...

Great Inventory System

I was looking for a new inventory system to replace our current one and found Unleashed. They have a lot of cool features, especially their B2B Store and their knowledge base is very extensive.During our Onboarding, Charlie was assigned to me, and he is very knowledgeable and patient with all of our questions and was very happy to answer all questions. He also showed us how to use the system, which definitely helps and made the onboarding easy. Thanks again, Charlie!It's been months since ...

Intuitive and logical software with very good support

The whole process was very simple and straightforward. Really good support from Riley who responded within 24 hours (Generally same day and often within a few hours of raising a question) on every request. Very good knowledge of the system and able to support with suggestions on how to manage our niche requirements.

Expert Assistance

We had the pleasure of working with Rutuja as our Customer Success Consultant while setting up our new system, and the experience was fantastic from start to finish. She was incredibly knowledgeable, patient, and proactive — guiding us through every step of the implementation process with clear communication and genuine care.Rutuja took the time to understand our business needs, tailored the setup to suit our workflows, and ensured our team felt confident using the system. No question was ...

Charlie was informative and patient…

Charlie was informative and patient with the onboarding process. If there was something he was unsure about (which was rare) then he would be quick to find out and resolve. Any issues I faced he provided full support, the dreaded switch over became interesting and such a pleasure to work through.

Aida was fantastic and helped me sort…

Aida was fantastic and helped me sort out my issue promptly. Thanks!

Amazing Customer Service

The best part of this entire process was dealing with Riley. His attention to our needs was amazing. I would recommend this company to anyone.

I worked with Rutuja..

I worked with Rutuja... wow it made the onboarding process pretty darn seem less. I was quoted $12,000 to move to Cin7... 3 x 1 hour sessions was all it took and we are away flying

Great bit of kit

Great bit of kit, specifically the warehousing functionality. Ian Blaydes our onboarded did great work in helping us get the system fine tuned for our specific use case ( which was a little non standard )

Great Customer Support & Insight

We have been using the Unleashed system for over 3 years but we wanted to get more of an insight on how Unleashed could work better for us. I received a call from Alicia Lineham and after mentioning to her there were a few things I wanted to find out more about, I scheduled a follow up call with her and it really did wonders and she answered all the questions I had. I will be implementing some of the possible options she suggested and in turn making our system work more efficiently (with ...