Unbxd Reviews in June 2026: User Ratings, Pros & Cons

I have integrated search and recommendation api and the results are quite good

What do you like best? Unbxd support team gives fast resolution What do you dislike? The console can be improved. There are many sections in the console with no data. A guide to the console would be helpful What problems are you solving with the product? What benefits have you realized? Search functionality

Product listing for our website

What do you like best? easy integrated with your site via javascript What do you dislike? the update process depending of your method may be slow What problems are you solving with the product? What benefits have you realized? product search, product listing, product filtering

Strong search results partner since past 5 years

What do you like best? - Comprehensive search results solution - Easy integration or modification/enhancements - Easy to use dashboard - Very prompt customer service through the years - Great support in costs looking at long term relationship - Good technical understanding by the support staff in solving complex problems - case in point Lenskart when launching its Singapore stores had gotten some custom development done by Unbxd, which helped rollout the solution in time ...

Great platform, very fast and powerfull

What do you like best? Speed of the results. user friendly dashboard. Super powerfull once you get the data right, you have full visibility of item performance What do you dislike? Nothing to complain at this stage. Just positive feedback. Recommendations to others considering the product: Great powerfull tool, i recommend you spending time in the portal to make sure you utilize all featurs of the systems. Easy to use, anyone can learn how to use it in a short period of ...

Revolutionised our online user experience

What do you like best? Unbxd has revolutionised our online user experience thanks to their powerful search and autosuggest features. We are now able to deliver a category-leading experience and can leverage customer search data to help guide key merchandising decisions. What do you dislike? We have experienced a few minor disruptions to our reporting dashboard since launch which are to be expected with any major integration, all of which have been swiftly corrected. What ...

Easy to use | Great Team

What do you like best? Very intuitive to use, reporting is very good and the team is great. What do you dislike? Wish we had more control over the relevancy formulas What problems are you solving with the product? What benefits have you realized? We are showing people what they want to see when they want to see them

Optimised Search and ease in merchandising

What do you like best? Unbxd search has given us the ease to customise the experience at a query level. We have run multiple long term and short term campaigns with the help of the console to have a enriched engagement with the end customer What do you dislike? Nothing as of now to dislike.Looking forward for a long term engagement What problems are you solving with the product? What benefits have you realized? Problem Solved: Connect customers with the products that they ...

Excellent experience implementing - Great results too!

What do you like best? The team was so good helping us get this implemented, it only took a few weeks. Our technical teams meshed great and all issues were addressed quickly. The early results are GREAT much better than what we had, our search CVR went up pretty dramatically and the algorithm is learning and getting better fast. We are actually redesigning our core templates to best utilize the system, can't wait to see it get even better. Thanks UNBXD you guys are pros! What do you ...

Great tool for AI-based recommendations

What do you like best? UNBXD has done a great job with customer support and lifting sales. We are currently using the search widget and product recommendation widget. What do you dislike? Sometimes the feed delays can get in the way, causing inconsistencies between search and the site. What problems are you solving with the product? What benefits have you realized? Unbxd helps us with search and product recommendations for our e-commerce site. We have been seeing boosts in ...

Great at scale + personable

What do you like best? We have literally millions of products in our catalog. Given that the average ecomm company has maybe a couple of thousand products, this is a unique requirement. Impressed by UNBXD's ability to handle that much load without a hiccup and provide quality results. We have also found that the company was very accessible - if need be we can get access to their C-Suite. What do you dislike? We have known this company for a long time. In its early days the product ...