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Unbabel - Natural Language Processing (NLP) Software

Unbabel Review: Is It The Right Natural Language Processing (NLP) Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPRSOC 2ISO 27001
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Unbabel offers custom pricing plan

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What is Unbabel?

With Unbabel's web and AI NLP solutions, user can increase the productivity of the company, eliminate translation and localisation issues, and expand business internationally. Through instantly translating any text into the language want, whether that be between English, Spanish, French, German, Portuguese or Russian, and by automatically proofreading messages to ensure error free localised content is delivered to consumers every single time.

Pricing

  • Unbabel offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
ISO 27001
  • SSO & MFA supported

  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

Unbabel Software Demo

Unbabel was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Unbabel

Use cases
Customer support localization, E-commerce internationalization, Global marketing content translation
Team types
Localization managers, Customer support teams
Company size
51-500 employees, 500+ employees
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Unbabel

  • Instant translation across multiple major languages

  • Automated proofreading for error-free localized content

  • Improves productivity by reducing manual translation efforts

Is Unbabel right for you?

Best for companies needing fast, AI-powered multilingual translation with proofreading.

Choose Unbabel if

  • You require instant translation across English, Spanish, French, German, Portuguese, and Russian.
  • You want automated proofreading to ensure error-free localized customer support or marketing content.
  • Your company size is medium to large (51+ employees) needing scalable localization solutions.

Consider alternatives if

  • You need offline translation capabilities as Unbabel is web and AI-based only.
  • You are a small team with minimal translation needs where pricing and complexity may not justify use.

What buyers should know before shortlisting Unbabel

Unbabel streamlines translation and localization processes, making it easier for businesses to communicate globally. Its AI-driven solutions ensure high-quality translations, although some limitations in customization may exist.

Pros and cons

Unbabel pros and cons

  • Unbabel pros
  • Instant translation across multiple major languages

  • Automated proofreading for error-free localized content

  • Improves productivity by reducing manual translation efforts

  • Unbabel cons
  • Pricing is quotation-based and not publicly available

  • Average user rating of 3.5 suggests mixed user satisfaction

3.5/5 rating
6 verified reviews

Ready to try it?

Get started with Unbabel

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare Unbabel side-by-side with top Natural Language Processing (NLP) Software alternatives.

Alexa Translations A.I.
IBM Watson Assistant
Botbot.AI
+7 more
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What is the pricing of Unbabel?

Unbabel uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingUnbabel offers custom pricing
Pricing Model
Quotation Based

Unbabel reviews and ratings

Buyer sentiment

User feedback is mixed with appreciation for translation speed but concerns about pricing and translation quality.

What buyers like

  • Translation speed
  • Language coverage
  • Productivity improvement

Common complaints

  • Pricing transparency
  • Translation accuracy

3.5

Good

Based on 97 ratings & 6 reviews

Rating Distribution

Excellent

(3)

Very Good

(0)

Good

(0)

Poor

(1)

Poor

(2)

What users are saying

US

Uwe Seeler

01/19/21

2 out of 5

As an editor you are treated with a…

As an editor you are treated with a lack of respect. Evaluations are regualarly done with the rule of thumb and are sometimes even contradicting each ...

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AA

Alexs Alexs

01/22/20

1 out of 5

Unbabel help you to not get anything, only problem with a health.

Unbabel.com accept You next day in them system to work there. I translate English to Finnish. I immediately start work. I update page almost every 5 ...

Read more

GU

G2 User in Design

11/25/18

4.5 out of 5

A Work From Home Translation Service

What do you like best? Unbabel is a great, work-from-home program for other businesses who need to hire a translation service. It allows a user to ...

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MB

Mollys Bro

02/16/17

1 out of 5

no support, scam price

i placed order for 8800 words or zendesk translate. the order shows 260 USD. I topup to 300 usd. and it started to translate. after 2 days it only ...

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VL

Vyacheslav Lysenko

02/09/17

5 out of 5

Unbabel is a unique platform

Unbabel is a unique platform for earning money and making this world better by translating texts from one language into another one. I recommend it to you!

CL

Carolina Lourenço

01/17/17

5 out of 5

Excellent Service and Technology

Seamless translations at record speed. Definitely recommend for companies with recurrent needs of translation!

Security & Compliance

Unbabel security and data handling

Key compliance certifications and security features for IT and security teams evaluating Unbabel.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified
ISO 27001✓ Certified
CSA STAR✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Unbabel Customers

Skyscanner-logo

Skyscanner

Help & Contact

Unbabel Support Options

Customer ServiceOnline
LocationNew York, New York

Frequently Asked Questions About Unbabel

Common questions buyers ask before choosing Unbabel.

Unbabel is a strong fit if: You require instant translation across English, Spanish, French, German, Portuguese, and Russian.; You want automated proofreading to ensure error-free localized customer support or marketing content.. Consider alternatives if: You need offline translation capabilities as Unbabel is web and AI-based only.; You are a small team with minimal translation needs where pricing and complexity may not justify use..

Buyers commonly note the following limitations of Unbabel: Pricing is quotation-based and not publicly available; Average user rating of 3.5 suggests mixed user satisfaction; Limited transparency on specific feature capabilities.

Some top alternatives to Unbabel includes Alexa Translations A.I., IBM Watson Assistant, Botbot.AI, JAICP and SyTrue.

Unbabel offers Quotation Based pricing model

We don't have information regarding integrations of the Unbabel as of now.

The starting price is not disclosed by Unbabel. You can visit Unbabel pricing page to get the latest pricing.

Ready to try it?

Get started with Unbabel

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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