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8.5

SpotScore

UKG Pro - HR Software

UKG Pro Reviews in September 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.24

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.24

Very Good

Based on 1275 ratings & 1430 reviews

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Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terrible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting saves time and gives both employees and administrators access to current data.

  • Navigation and design support users with varied technical backgrounds.

  • Covers HR, payroll, recruiting, onboarding, and document management in a single platform.

  • Customer support is available and assists with training and ticket resolution.

  • Advanced features like Business Intelligence reporting are complex and not accessible to non-technical users without training.

  • Time tracking and scheduling features can feel overly complex or hard to configure.

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Showing 951-960 out of 1430

AU

Anonymous User

01/05/18

4 out of 5

"Pretty good software to manage my benefits and access payroll info."

What do you like best about UKG Pro? Easy to make personal information changes. Updates in real time my latest pay stub. What do you dislike about UKG Pro? Hard to find full benefits descriptions or links to them. Not always obvious how to log PTO either. What problems is UKG Pro solving and how is that benefiting you? It allows me as the employee to manage my own profile and access pay stubs, PTO, and beneficiary information without having to contact my HR team directly.

AU

Anonymous User

01/04/18

4 out of 5

"Good program for keeping track of work information."

What do you like best about UKG Pro? I can view my paystubs and time sheets easily. Updating information is easy. What do you dislike about UKG Pro? I cannot log in from my phone at home, only from work computer. What problems is UKG Pro solving and how is that benefiting you? Easy communication between the employee and human resources.

TT

TJ T

01/04/18

3 out of 5

"Ultipro review"

What do you like best about UKG Pro? I like the amount of options Ultipro gives its customers. What do you dislike about UKG Pro? Because of having so many options, it can become complex to navigate the website. What problems is UKG Pro solving and how is that benefiting you? We are using Ultipro for our onboarding and hiring.

AU

Anonymous User

01/04/18

4 out of 5

"Good program for keeping track of work information."

What do you like best about UKG Pro? I can view my paystubs and time sheets easily. Updating information is easy. What do you dislike about UKG Pro? I cannot log in from my phone at home, only from work computer. What problems is UKG Pro solving and how is that benefiting you? Easy communication between the employee and human resources.

AU

Anonymous User

01/04/18

5 out of 5

"Great Employee Platform"

What do you like best about UKG Pro? The Ultipro platform is great from a user experience perspective. Everything is easy to use within the system. What do you dislike about UKG Pro? I suppose the navigation could be a bit more intuitive. Recommendations to others considering UKG Pro: I highly recommend this product depending on the needs of your organization. As a user, I find Ultipro to be a great tool. What problems is UKG Pro solving and how is that benefiting you? I do not directly ...

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AU

Anonymous User

01/04/18

5 out of 5

"The Ultimate Solution"

What do you like best about UKG Pro? Of all the HRIS and payroll systems I have used, this is by far the best one I have used. The ability to enter date, run reports and their ability to assist you is incredible. What do you dislike about UKG Pro? At the time I didn't dislike anything. What problems is UKG Pro solving and how is that benefiting you? When I used this, it allowed us to use security for employees, managers, etc on what access they had to areas of UltiPro. We could easily use ...

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MC

Melissa C

01/04/18

4.5 out of 5

"Great program"

What do you like best about UKG Pro? It's very organized and user friendly. Anyone can learn this program quickly. It also links with Filebound which is great! Very easy with data entry as well. What do you dislike about UKG Pro? Time and attendance is very unorganized. To submit PTO was extremely confusing. Some coworkers PTO was combined with others so the manager would have to approve both no matter what. The calendar is also very confusing since the week started on Monday and you had to ...

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AU

Anonymous User

01/03/18

3.5 out of 5

"It meets the basic needs"

What do you like best about UKG Pro? It has all the functions for basic needs, but not very professional. What do you dislike about UKG Pro? The support team is not very helpful. They are very slow at solving the problem. Recommendations to others considering UKG Pro: It will meet your basic needs, and it has more function than other payroll products. What problems is UKG Pro solving and how is that benefiting you? We used it for the basic daily payroll filing. It was fine.

AU

Anonymous User

01/03/18

3.5 out of 5

"All around decent "

What do you like best about UKG Pro? It's a decent system with a fairly user friendly interface. What do you dislike about UKG Pro? The help sections are generic and not site specific Recommendations to others considering UKG Pro: Useful tool for workforce needy What problems is UKG Pro solving and how is that benefiting you? Logging hours is easy

AU

Anonymous User

01/02/18

4.5 out of 5

"Easy to use "

What do you like best about UKG Pro? It’s easy to use and easy to update information. What do you dislike about UKG Pro? HR has to approve any payment changes so if I want to change my banking information, I have to wait for that. But I’m sure different companies can do it differently. What problems is UKG Pro solving and how is that benefiting you? Updating information, time and attendance

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].