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8.5

SpotScore

UKG Pro - HR Software

UKG Pro Reviews in September 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.24

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.24

Very Good

Based on 1275 ratings & 1430 reviews

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Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terrible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting saves time and gives both employees and administrators access to current data.

  • Navigation and design support users with varied technical backgrounds.

  • Covers HR, payroll, recruiting, onboarding, and document management in a single platform.

  • Customer support is available and assists with training and ticket resolution.

  • Advanced features like Business Intelligence reporting are complex and not accessible to non-technical users without training.

  • Time tracking and scheduling features can feel overly complex or hard to configure.

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Showing 931-940 out of 1430

AU

Anonymous User

01/16/18

4 out of 5

"User Friendly UltiPro"

What do you like best about UKG Pro? The accessibility and easiness of navigating thru they system. What do you dislike about UKG Pro? I would say that the "view" could use an upgrade. What problems is UKG Pro solving and how is that benefiting you? HR Recruiting, Payroll and Employee Self Service

AU

Anonymous User

01/16/18

4 out of 5

"Great product for end users"

What do you like best about UKG Pro? I like being able to have a central location to access W-2, benefit information, and time off requests. What do you dislike about UKG Pro? Sometimes you have to click through multiple menus to get to information. What problems is UKG Pro solving and how is that benefiting you? All HR information is in one area accessible to employees. Time off requests are automatically emailed to supervisor and employees are notified via email of acceptance.

AJ

Ant J

01/16/18

4.5 out of 5

"Ultipro User Review"

What do you like best about UKG Pro? The user interface is fairly modern for a corporate environment. Relatively easy to read and somewhat intuitive to use. What do you dislike about UKG Pro? I don't really have much of a dislike for the software. What problems is UKG Pro solving and how is that benefiting you? I think the company likes the softwares product delivery for the employees.

AU

Anonymous User

01/16/18

5 out of 5

"Very user friendly. Easy to learn "

What do you like best about UKG Pro? You can have favorites and then make logging on easy and able to find different sections w ease What do you dislike about UKG Pro? Timesout sometimes and you have to restart. Recommendations to others considering UKG Pro: Very user friendly What problems is UKG Pro solving and how is that benefiting you? Payroll is very easy for everyone to use, not just managers

EW

Eric W

01/16/18

4 out of 5

"Solid solution, gives access to all the features you would expect of a HR tool"

What do you like best about UKG Pro? Solid solution, gives access to all the features you would expect of a HR tool Payroll history is good, provides insights into all areas of payroll Ability to retrieve tax docs electronically What do you dislike about UKG Pro? Sometimes navigation is less than intuitive. Too many menus and clicks to get to most used information What problems is UKG Pro solving and how is that benefiting you? Provide employee access to HR/payroll information

AU

Anonymous User

01/16/18

3.5 out of 5

"400 - 500 emplyees "

What do you like best about UKG Pro? Easy to use the basic tools, nice emplyee page. Is a one stop place for most core HR needs. What do you dislike about UKG Pro? For a smaller company this is a huge sytem that is not easy to run reports or has easy setup . The time keeping is easy for the office nad feild. What problems is UKG Pro solving and how is that benefiting you? Core onbarding, payroll

AU

Anonymous User

01/16/18

4 out of 5

"User Friendly UltiPro"

What do you like best about UKG Pro? The accessibility and easiness of navigating thru they system. What do you dislike about UKG Pro? I would say that the "view" could use an upgrade. What problems is UKG Pro solving and how is that benefiting you? HR Recruiting, Payroll and Employee Self Service

BB

Bryce B

01/16/18

3 out of 5

"Ultipro Review"

What do you like best about UKG Pro? I like that you can see all your pay/time off/benefits all in one place. What do you dislike about UKG Pro? I do not like how there is not a separate clock in and out button. It creates a lot of confusion and in turn, more work for someone else. Recommendations to others considering UKG Pro: Make sure you are aware that the clock in and out function is handled with a single button, potentially causing confusion What problems is UKG Pro solving and how is ...

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AU

Anonymous User

01/16/18

4 out of 5

"Great product for end users"

What do you like best about UKG Pro? I like being able to have a central location to access W-2, benefit information, and time off requests. What do you dislike about UKG Pro? Sometimes you have to click through multiple menus to get to information. What problems is UKG Pro solving and how is that benefiting you? All HR information is in one area accessible to employees. Time off requests are automatically emailed to supervisor and employees are notified via email of acceptance.

EW

Eric W

01/16/18

4 out of 5

"Solid solution, gives access to all the features you would expect of a HR tool"

What do you like best about UKG Pro? Solid solution, gives access to all the features you would expect of a HR tool Payroll history is good, provides insights into all areas of payroll Ability to retrieve tax docs electronically What do you dislike about UKG Pro? Sometimes navigation is less than intuitive. Too many menus and clicks to get to most used information What problems is UKG Pro solving and how is that benefiting you? Provide employee access to HR/payroll information

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].