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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 811-820 out of 1430

AU

Anonymous User

02/27/18

5 out of 5

"AWESOME"

What do you like best about UKG Pro? I love that it is very user friendly. The training environment is a great tool and so awesome that all the course are free to do. What do you dislike about UKG Pro? Our direct support isn't always available immediately but rapid response is always very helpful Recommendations to others considering UKG Pro: Great product What problems is UKG Pro solving and how is that benefiting you? One system tracks everything. It is great to be able to eliminate ...

Read more

AU

Anonymous User

02/27/18

5 out of 5

"LOVING THE SAAS MODEL"

What do you like best about UKG Pro? Love the ease of use and availability of the SAAS model. Training is also like nothing I've seen with any vendor over the years. Ultipro is a world class solution. What do you dislike about UKG Pro? I wish UTA was part of Ultipro. The separate BI solution and the integration are a hassle at times. Recommendations to others considering UKG Pro: Great product, great company to work with. You do need to be aware of an old citrix client that is still used. ...

Read more

JD

Jeana D

02/27/18

5 out of 5

"Ultimate Software "

What do you like best about UKG Pro? Our organization has over 120 HR/payroll operators working in over 40 companies/FEINs, and although we are standardized, we are decentralized in terms of the HR and payroll operators. With UltiPro, we have centralized access to real-time data that empowers strategic planning and decision making. UltiPro gives us the information about our people and locations that is used in determining the current condition of the organization and to highlight areas for ...

Read more

AU

Anonymous User

02/27/18

5 out of 5

"Payroll Coordinator"

What do you like best about UKG Pro? The way Back office and UTA interface to import the hourly time to Pay Data. What do you dislike about UKG Pro? Import the hourly PTO balance in UTA every year Recommendations to others considering UKG Pro: I recommend this product, but make sure you get the total package for HR and payroll. What problems is UKG Pro solving and how is that benefiting you? Minimum payroll errors and department reclass. When paydata is open you are able to see all the ...

Read more

AU

Anonymous User

02/27/18

5 out of 5

"Life Long Customer"

What do you like best about UKG Pro? What I like best about Ultimate software is that it is a complete package.....every aspect of our HRIS system is covered! What do you dislike about UKG Pro? What I dislike is that some times I feel that enhancements are sent out too fast and have not been completely tested. Recommendations to others considering UKG Pro: Cost Savings Ease of Use Complete Solution Forward Thinking Excellent Support before AND after the sale What problems is UKG Pro solving ...

Read more

HV

Hang-nga V

02/27/18

5 out of 5

"Satisfied customer of 8 years"

What do you like best about UKG Pro? Ultimate Software systems are reliable with all payroll tax rules and regulation. I rely on the Payment Services team to make sure my taxes are filed since we place nurses in 50 different state on short term assignments. There are multiple challenges with employees moving from state to state throughout the year to make sure we are withholding and reporting correctly. What do you dislike about UKG Pro? The system is not built for Healthcare staffing ...

Read more

AU

Anonymous User

02/27/18

5 out of 5

"AWESOME"

What do you like best about UKG Pro? I love that it is very user friendly. The training environment is a great tool and so awesome that all the course are free to do. What do you dislike about UKG Pro? Our direct support isn't always available immediately but rapid response is always very helpful Recommendations to others considering UKG Pro: Great product What problems is UKG Pro solving and how is that benefiting you? One system tracks everything. It is great to be able to eliminate ...

Read more

AU

Anonymous User

02/27/18

5 out of 5

"LOVING THE SAAS MODEL"

What do you like best about UKG Pro? Love the ease of use and availability of the SAAS model. Training is also like nothing I've seen with any vendor over the years. Ultipro is a world class solution. What do you dislike about UKG Pro? I wish UTA was part of Ultipro. The separate BI solution and the integration are a hassle at times. Recommendations to others considering UKG Pro: Great product, great company to work with. You do need to be aware of an old citrix client that is still used. ...

Read more

JD

Jeana D

02/27/18

5 out of 5

"Ultimate Software "

What do you like best about UKG Pro? Our organization has over 120 HR/payroll operators working in over 40 companies/FEINs, and although we are standardized, we are decentralized in terms of the HR and payroll operators. With UltiPro, we have centralized access to real-time data that empowers strategic planning and decision making. UltiPro gives us the information about our people and locations that is used in determining the current condition of the organization and to highlight areas for ...

Read more

AU

Anonymous User

02/27/18

5 out of 5

"User Friendly"

What do you like best about UKG Pro? The ease of use and maintenance is the best I've worked with. What do you dislike about UKG Pro? The updated Customer Success Portal, it is very clunky to search for answers/topics. I have not used the community forums since the update What problems is UKG Pro solving and how is that benefiting you? Everyone having access to the system (every employee). Everything in one place.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].