UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

"UltiPro- Definitely a winning solution"

What do you like best about UKG Pro? One of the best things about UltiPro is having Recruiting, Onboarding, HR, Benefits, Payroll and Time Management under one single login and site. I log in each morning either as a Super Admin or a Payroll Admin and Processing Only depending on where I need to be. It is fairly easy to lookup answers to questions I may have or view one of the Quick Tours and Tips which is right at my finger tips. I don't have to look very far to be exactly where I need to ...

"UltiPro has been great!"

What do you like best about UKG Pro? I love that we've been able to combine multiple activities into one place (time management, payroll, HR). As a payroll professional UltiPro has been my favorite system to work with. It was very easy to learn and intuitive. I love that Ultimate takes suggestions from customers and works to implement them in future releases. What do you dislike about UKG Pro? Implementing our electronic feeds has taken much longer than we expected. Recommendations to ...

"Good system, but needs improvement."

What do you like best about UKG Pro? The user interface is easy to navigate through. What do you dislike about UKG Pro? Very limited customization and ability to do things without support's assistance. What problems is UKG Pro solving and how is that benefiting you? Centralized HRIS

"It’s doable "

What do you like best about UKG Pro? easy navigation. It allows to do all the clocking in and out to be done on a weekly basis especially for people who are out on the field a lot like me What do you dislike about UKG Pro? Not adding additional lines automatically What problems is UKG Pro solving and how is that benefiting you? Tracking PTO is much easier

"Great Customer Support - Product Needs Enhancement"

What do you like best about UKG Pro? We have an amazing account team. Reporting What do you dislike about UKG Pro? Can't upload to core, some job corrections require support Recommendations to others considering UKG Pro: Have best practice evaluation as part of your contract. What problems is UKG Pro solving and how is that benefiting you? solved - clunky processes and multiple systems. Gained efficiency

"Director of Human Resources"

What do you like best about UKG Pro? Customer Success Managers have been solving our problems. What do you dislike about UKG Pro? We have had a rough set up with configuration of the system. What problems is UKG Pro solving and how is that benefiting you? Payroll, HRIS, Compensation and Benefits

"UltiPro has met our changing neeeds for 14 years"

What do you like best about UKG Pro? Ultimate Software provides dependable, well designed software with extensive support and training for H.R. and payroll administrators and for end users. UltiPro has proven to be a very good solution as our H.R. and payroll needs have evolved for 14 years. What do you dislike about UKG Pro? Custom development and consulting services are often slow and tedious to manage and troubleshoot. Customized features are expensive to maintain. Sometimes it is easier ...

"I love the programs that I work with most in UltiPro! (Payroll, Onboarding, Open Enrollment)"

What do you like best about UKG Pro? Doing Payroll on the web has dramatically decreased the time it takes. Onboarding new hires was great, but now with adding recruiting it is spectacular! Open Enrollment is also a wonderful time saver and makes it more accurate and saves a ton on paper waste! What do you dislike about UKG Pro? When new release become available, the wait time to get them is sometimes too long. If you have trained on it and don't get it for a length of time, you forget what ...

"Long Term HRIS for Our Company"

What do you like best about UKG Pro? We've been using UltiPro since 2003. It has the features we need and Ultimate Software does their best to stay up on ever-changing compliance needs. Customer Support has improved over the last several years and typically our questions are handled timely and accurately. What do you dislike about UKG Pro? If we have support tickets that are difficult or not easily answered, they can linger on for some time. Sometimes not obtaining an adequate answer at ...

"Ultimate Software - UltiPro"

What do you like best about UKG Pro? I like the constantly evolving technology, end user interface, the reporting and the customer support model of Ultipro. I also like the state if the are time capture and time management tools to include industry specific ACA reporting support. What do you dislike about UKG Pro? I would like to see more functionality and communication tools to connect with the workforce through the HCM platform. What problems is UKG Pro solving and how is that benefiting ...