UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

"Great Partners and a Great HRIS Product"

What do you like best about UKG Pro? We chose UKG Pro because of the UKG people we met with throughout the selection period. The salespeople and their teams were so informative, honest, caring, responsive. They demonstrated a genuine desire to be our HRIS partner for life (not just during the sales cycle). What do you dislike about UKG Pro? Implementation is tough no matter what system you choose. We worked with a third party to facilitate our implementation and that has been challenging. ...

"ADMIN USER"

What do you like best about UKG Pro? ADMIN PORTION IS WELL LAID OUT AND EASY TO NAVIGATE What do you dislike about UKG Pro? THE TIMESHEET PORTAL IS VERY POORLY LAID OUT AND ALOT OF EMPLOYEES ARE OLDER AND STRUGGLE WITH USING IT What problems is UKG Pro solving and how is that benefiting you? IT HAS HELPED COMBINE SEVERAL PROGRAMS INTO ONE BUT ALSO CAUSING ALOT OF ISSUES AT THE SAME TIME

"UKG Pro"

What do you like best about UKG Pro? I'm a new manager and haven't had any detailed training on the system yet. It's really user friendly. What do you dislike about UKG Pro? I don't like that a new tab opens from UltiPro. What problems is UKG Pro solving and how is that benefiting you? Time off and time card approvals

"Quite easily the worst HR system I have used"

What do you like best about UKG Pro? It has the ability to SSO into the platform, however, the 2FA leads a lot to be desired (ie. SMS does not work, at least not here in Australia. Maybe for US-based clients, this could be a great system, however, it is not APAC friendly at all. What do you dislike about UKG Pro? Where to even start? - Shocking Ui that is not intuitive at all - Even after lodging multiple support tickets with their team, we still have managers who cannot see their staff ...

"Quite easily the worst HR system I have used"

What do you like best about UKG Pro? It has the ability to SSO into the platform, however, the 2FA leads a lot to be desired (ie. SMS does not work, at least not here in Australia. Maybe for US-based clients, this could be a great system, however, it is not APAC friendly at all. What do you dislike about UKG Pro? Where to even start? - Shocking Ui that is not intuitive at all - Even after lodging multiple support tickets with their team, we still have managers who cannot see their staff ...

"UKG Pro: adaptable to our business needs."

What do you like best about UKG Pro? UKG Pro is a powerful, intuitive and easy to use platform. I normally use it daily to execute different processes such as: Payroll management, execution of detailed BI reports, talent acquisition, benefits, etc. It works correctly, it offers messaging/SMS capabilities, it integrates perfectly with other platforms, including LMS platforms, ideal for online training. What do you dislike about UKG Pro? I have no negative experience with UKG Pro, on the ...

"Easy TO Navigate"

What do you like best about UKG Pro? What I like most about this product is when I log in to use it I can easily find or navigate to the particular subject that I am looking for. Also, it is very simple to submit for time off. What do you dislike about UKG Pro? Nothing it is a very good app to me. I wish it offers users free stock options. What problems is UKG Pro solving and how is that benefiting you? UKG Pro does not have any problems, that I can see, that they need to resolve at this moment.

"UKG is the answer!"

What do you like best about UKG Pro? The integration with other partners, and carriers is amazing and saved so much time. Our data is now more secure than ever and the system is user-friendly. UKG consistently updates their systems so we are compliant with state of the art technology. What do you dislike about UKG Pro? There's not too much we don't like. Of course, there are always wishlist items or functions that they don't offer and we wish they had but nothing worth calling out. When we ...

"Highly scalable, reliable and feature rich HRIS system"

What do you like best about UKG Pro? UKG is continually rolling out new features and values feedback and suggestions sent in by customers. That's reassuring as a customer. Additionally, customers are given the option of enabling or disabling many of these features so they can be rolled out gradually depending upon what is best for your business What do you dislike about UKG Pro? UKG is not cheap. While it provides a solid and robust platform for a variety of HRIS needs, it tends to be ...

"Very User Friendly"

What do you like best about UKG Pro? I like how user-friendly UKG is. As someone who has trained other people on the platform, I think it is very easy for beginners to pick up. I have not used other platforms but I don't feel the need to explore other options because it is easy to use. What do you dislike about UKG Pro? I just wish there is a way to upload documents/PDFs to the platform. It would be helpful to save interview notes, performance reviews etc. into the person's ...