UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

"Ultipro in Retail"

What do you like best about UKG Pro? I like the new feature that lets you organize which tasks you want to use regularly. (new drop down menu) What do you dislike about UKG Pro? That it has to open separate browser windows for certain tasks What problems is UKG Pro solving and how is that benefiting you? We use ultipro to log and organize employee hours, payroll, etc. It's easy to use and well-organized

"Is very useful and easy to use, I mean myself in a week"

What do you like best about UKG Pro? I like that is easy to use, We use it to storage all the employees personal information and to sign in and out, every day I personally don't use it more because I don't work with the computer in the office, we also send orders from the restaurants to the kitchen. What do you dislike about UKG Pro? Is nothing tha I don't like, just the make changes sometime, but is okay it works okay for everyone. Recommendations to others considering UKG Pro: easy to use ...

"Workingn with Ulti Pro"

What do you like best about UKG Pro? the robust system and variety of "modules" that you can use from just Core to Recruiting, Onboarding, etc. Plus the new innovations that Utli Pro is always working on to make their product better What do you dislike about UKG Pro? This year, I would have to say some of the customer service replies and response times. They seem to be less pro active and more scripted than in the past. Recommendations to others considering UKG Pro: Make sure that you know ...

"Could benefits from improvements."

What do you like best about UKG Pro? UltiPro is simple and fairly user friendly. What do you dislike about UKG Pro? 1.) It takes too many clicks to clock in and out. It would better if this could be access more quickly. (Make it a two-click process instead of 5-6). 2.) Offer a way to edit time sheet, managers can approve or decline these edits. (Sometimes ultipro is down at the beginning or end of a shift.) 3.)PTO submissions cannot be altered once submitted. What problems is UKG Pro ...

"Workable solution"

What do you like best about UKG Pro? UltiPro for Mid-Market is a fairly vanilla solution to address the basic/common HR and Payroll needs. it has a likable end user ease and usability approach. What do you dislike about UKG Pro? UltiPro for Mid-Market technical and functional internal support and knowledge is lacking in depth, experience and expertise. Additionally, the Time Management (UTM) module has such a deficit of functionality. Recommendations to others considering UKG Pro: The ...

"Easy to USe"

What do you like best about UKG Pro? I loved to onboarding process for new employees. I also enjoyed the open enrollment process for insurance. I was able to tailor these processes to what I needed for my specific company. What do you dislike about UKG Pro? I wish there was more room for creativity when creating forms. What problems is UKG Pro solving and how is that benefiting you? We have been trying to go paperless for years and UltiPro has allowed us to significantly cut back on our ...

"Multi-Functional"

What do you like best about UKG Pro? The things I like best about this system are Electronic Record Management (ERM), Performance Management, Time Management, and Payroll What do you dislike about UKG Pro? Duplication of tasks because of lack of functionality. When marking trainings as completed we have the ability to enter a renewal date but the renewal date is only stored in the system and doesn't trigger any processes to reassign that same training for that date. Which means annual ...

"One of the best to operate"

What do you like best about UKG Pro? At first I was unsure since I had not used Ultimate before. I have been using Ultimate for 5 years now and I like how it is set up to flow. What do you dislike about UKG Pro? After doing a case and not being able to read anything. I have been having issues since the change over of cases. What problems is UKG Pro solving and how is that benefiting you? Being able to import files. Getting reports needed for management and outside vendors

"HR Manager"

What do you like best about UKG Pro? New mods and easy to use interface. Looking forward to developing it more for our organization. What do you dislike about UKG Pro? Goal is to fix our security roles for ease. What problems is UKG Pro solving and how is that benefiting you? Employee engagment.

"Big Fan of the Ultimate Software System and it’s People"

What do you like best about UKG Pro? We love the ability to be able to customize the system for our business needs. We have been able to brand our system to our company. The system is very intuitive; even our not so savvy computer people can manage their own data and find everything they need on UltiPro. The system itself is very easy to use and works fantastic, from time management, to payroll, to paying our taxes and creating amendments, to performance management and reviews. It is one ...