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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 721-730 out of 1430

AU

Anonymous User

05/23/18

5 out of 5

"Easy and user friendly "

What do you like best about UKG Pro? Ultipro is very easy to use. It is logical so little to no training is needed. What do you dislike about UKG Pro? I haven't found anything that I have not liked. What problems is UKG Pro solving and how is that benefiting you? Training, administrators, human resources

SP

Sasa P

05/21/18

5 out of 5

"Excelent Payroll System"

What do you like best about UKG Pro? I like report writing feature and Customer Support. What do you dislike about UKG Pro? Not much to dislike, Ultipro is an excellent payroll processing system Recommendations to others considering UKG Pro: very user friendly system What problems is UKG Pro solving and how is that benefiting you? Mainly reporting, providing accurate and timely reports

AU

Anonymous User

05/18/18

5 out of 5

"Ultipro for you HRIS Solution"

What do you like best about UKG Pro? Ultipro is incredibly user friendly and efficient. It has made our HR lives a lot easier and has allowed us to go paperless. Their recruiting and onboarding tool has made it easier for us to hire candidates and has significantly streamlined our process from paper to electronic. What do you dislike about UKG Pro? I can't really say I dislike anything. Their time management solution is not exactly as easy to use as I would like but the new Workforce ...

Read more

DM

Dina M

05/18/18

5 out of 5

"UltiPro - Easy to Use for Admins and Employees"

What do you like best about UKG Pro? I really like that Ultimate Software continues to improve its product. They really listen to customer suggestions and then make the upgrade to the software. For example, a feature to verify accurate address data was very helpful for our organization. The feature automatically populates the county and local tax jurisdictions. What do you dislike about UKG Pro? The only thing that I dislike is the reporting. However, recent enhancements to the Business ...

Read more

PS

Pat S

05/18/18

5 out of 5

"Long time Ultipro User"

What do you like best about UKG Pro? Ultimate Software's support team are the absolute best I have ever worked with. What do you dislike about UKG Pro? Sometimes it's frustrating to wait on a problem to be addressed. However, most issues are taken care of quickly. Recommendations to others considering UKG Pro: I would not hesitate to recommend Ultipro to anyone considering the change. What problems is UKG Pro solving and how is that benefiting you? Our employees are now able to view their ...

Read more

CH

Cheryl H

05/18/18

5 out of 5

"UltiPro Review"

What do you like best about UKG Pro? UltiPro Core HR and Payroll is so easy to use. The functionality is great and our managers have loved the manager self-service. Employees also use employee self-service and they now have control to update their own personal information like home address, emergency contact, direct deposit account and update their own tax withholdings. What do you dislike about UKG Pro? We do our PTO request in UltiPro and we had to configure two different 'roles' for the ...

Read more

AU

Anonymous User

05/17/18

3 out of 5

"Good Overall system. "

What do you like best about UKG Pro? User friendly system . Easy to learn. Used limited modules of it. Would love to use it again. What do you dislike about UKG Pro? Query Studio was not very user friendly. They used old version of cognos when I used it. I am not sure if they upgraded that now. What problems is UKG Pro solving and how is that benefiting you? PTO balances in Time keeping system did not sync automatically to payroll side. PTO balances were often incorrect.

AU

Anonymous User

05/15/18

2 out of 5

"old school software"

What do you like best about UKG Pro? easy to change marital status and other details without going through HR What do you dislike about UKG Pro? I can't see how many hours I'll have at a certain point in time when trying to estimate (or request) future vacation. Goal creation and tracking/management is also very confusing. What problems is UKG Pro solving and how is that benefiting you? Able to request vacation and sick time, view paystubs and tax info, and submit annual goals.

AU

Anonymous User

05/01/18

2.5 out of 5

"Average HR Software"

What do you like best about UKG Pro? I like that I can easily access my salary information. What do you dislike about UKG Pro? For some reason, I always tend to get locked out of my account. This does not happen to me with any other software. It is difficult to reset your password without contacting your administrator. What problems is UKG Pro solving and how is that benefiting you? I am able to check my benefits and salary information without reaching out to my HR department.

AU

Anonymous User

05/01/18

2.5 out of 5

"Average HR Software"

What do you like best about UKG Pro? I like that I can easily access my salary information. What do you dislike about UKG Pro? For some reason, I always tend to get locked out of my account. This does not happen to me with any other software. It is difficult to reset your password without contacting your administrator. What problems is UKG Pro solving and how is that benefiting you? I am able to check my benefits and salary information without reaching out to my HR department.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].