UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

"Good option"

What do you like best about UKG Pro? Options available for reporting through BI tool, let's you create and customize reporting. What do you dislike about UKG Pro? Multiple sections that don't completely communicate. Would like to have, recruiting, onboarding and core all in 1 area. Recommendations to others considering UKG Pro: Recruitment is a very new product that needs more features. What problems is UKG Pro solving and how is that benefiting you? Employee management, payroll, ...

"Not Perfect - But Good"

What do you like best about UKG Pro? The user interface is very intuitive and i enjoy that they are constantly adding new features. There are many modules to choose from so it's likely that you can use UltiPro for all your needs instead of having to utilize multiple vendors. What do you dislike about UKG Pro? Some parts of UltiPro are very manual. For example, being able to only select one thing at a time instead of bulk select. What problems is UKG Pro solving and how is that benefiting ...

"Excellent!"

What do you like best about UKG Pro? Excellent product for time keeping as well as company information. What do you dislike about UKG Pro? The home screen format could be a little more user friendly, but the current one is very functional. Recommendations to others considering UKG Pro: Keep up the good work and continue improving. The home screen could use some adjustments, and there should be more options for customization, but the product is very well on its way to being the leader of the ...

"UltiPro has been great"

What do you like best about UKG Pro? It is easy to navigate and the fact that we can submit our PTO electronically on it. What do you dislike about UKG Pro? There isnt anything that I currently dislike about UltiPro. What problems is UKG Pro solving and how is that benefiting you? Going paperless with everything and making payroll much easier.

"Easy to navigate"

What do you like best about UKG Pro? I really like that ultipro is easy to navigate even for people who are new to this type of software. I was expecting the administration portion to be difficult but I was able to adapt fairly easily. What do you dislike about UKG Pro? I dislike that some things are really difficult to get to - such as looking st PTO or holiday requests that employees have submitted Recommendations to others considering UKG Pro: If you need something simple that gets the ...

"Adequate for basic functions. Clunky interface, not a 'Wow' experience"

What do you like best about UKG Pro? Basic functionality is sufficient--you can access HR documents, and when you get used to navigating the clunky interface it does surface benefit information. Works okay for the most basic functions (i.e. submit time-off request, view employee handbook, view most recent pay stub). I do like that you can favorite specific pages and thereby customize your version of the menu. What do you dislike about UKG Pro? Overall just difficult to navigate and ...

"Adequate for basic functions. Clunky interface, not a 'Wow' experience"

What do you like best about UKG Pro? Basic functionality is sufficient--you can access HR documents, and when you get used to navigating the clunky interface it does surface benefit information. Works okay for the most basic functions (i.e. submit time-off request, view employee handbook, view most recent pay stub). I do like that you can favorite specific pages and thereby customize your version of the menu. What do you dislike about UKG Pro? Overall just difficult to navigate and ...

"Ultimate Software"

What do you like best about UKG Pro? I like how UltiPro has taken many of our concerns and worries away. We still run our payroll ourselves but UltiPro takes care of funding the payrolls and paying the taxes associated with a payroll. Their customer service is always there to help in any way they can and their platform is very user friendly. What do you dislike about UKG Pro? It's just a little thing that you can't have very many multiple screens up at one time in certain parts of the ...

"Long-time Ultipro Admin"

What do you like best about UKG Pro? The ability to customize products and the robust HR/Payroll. What do you dislike about UKG Pro? Support can sometimes be a pain to work with. What problems is UKG Pro solving and how is that benefiting you? HR/Payroll needs and OE

"UltiPro: Full HRIS Suite "

What do you like best about UKG Pro? Customer Service Integration capabilities Full Suite of Services Training and keeping clients up to date on industry and compliance changes What do you dislike about UKG Pro? Pricing Model Their time keeping systems could be a little more user friendly and need to be updated. What problems is UKG Pro solving and how is that benefiting you? Reducing time on processes such as Open Enrollment. Ability to produce data and reports easily to support business ...