UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

"Ultimate Software has elevated our HR departments productivity."

What do you like best about UKG Pro? We have went completely paperless for all new hire files, we have streamlined our annual performance review process with compensation management and have an ease of use for our employees and managers. What do you dislike about UKG Pro? More functionality with the mobile app for our company and a search feature in BI reporting. Recommendations to others considering UKG Pro: The grass is definitely greener on the other side! What problems is UKG Pro ...

"UltiPro Review"

What do you like best about UKG Pro? You do not need a tutorial to use this software. The app if really easy and simple to use. I can acess timesheets, pay stubs and tax information. What do you dislike about UKG Pro? Online version is much more intricate and has more complex. Not very user friendly on desktop as I would like. I would described it as crowded and clustered. Still does the job though. What problems is UKG Pro solving and how is that benefiting you? Ability to log in and ...

"Ultipro"

What do you like best about UKG Pro? I like how Intuitive it is, once you are in an employees personal information you have the side bar with "Items I can do", so helpful when new to the software. They also offer great reporting for payroll and general employee data. I also like the Onboarding functions, very easy for the new hire and the employer. All forms can be signed electronic and new required forms are easy to update. I also like that I can see a new hires status regarding the ...

"Compliance and Customization"

What do you like best about UKG Pro? Ulti's ability to customize fields based on our business structure and their additional modules that keep us in compliance with federal and state regulations. What do you dislike about UKG Pro? Limited ability to customize modules outside of Core, such as Recruiting and Onboarding. Hoping to see more development of this in the future. Payment service response time also could be improved. What problems is UKG Pro solving and how is that benefiting ...

"A system with a purpose"

What do you like best about UKG Pro? UltiPro is or can be a one stop shop for all things employees and HR. After using it for almost three years, the products continue to be enhanced and improved and it has streamlined some of our disjointed processes and centralized procedures. What do you dislike about UKG Pro? The one module we would like to see improved is the Performance Management module. The Talent Module, namely Performance and Succession Management, is not cohesive and that is the ...

"So far, so good!"

What do you like best about UKG Pro? It's hard to pick! We transitioned from a paper-based environment so automating our onboarding and status change process has been super exciting! What do you dislike about UKG Pro? Not being able to get legally compliant employee signatures in Core. What problems is UKG Pro solving and how is that benefiting you? We have been able to streamline the process for onboarding acquired employees tremendously. We are an acquisitive company and added 900 ...

"Transformative HR System"

What do you like best about UKG Pro? Fully integrated HR system that creates a great end-user experience through the employee life cycle and has greatly helped transform our internal processes to be more streamlined and automated. What do you dislike about UKG Pro? Existing Time Management (UTM) has been the one piece that we have struggled to configure to meet our specific needs, particularly around PTO leave management. However, I think most of our issues may be resolved with the newer ...

"Payroll is very comprehensive."

What do you like best about UKG Pro? I like being able to get in touch with a rep immediately if I have a problem processing payroll. What do you dislike about UKG Pro? I don't like that we don't have a dedicated rep. Recommendations to others considering UKG Pro: I would recommend it for it's payroll function What problems is UKG Pro solving and how is that benefiting you? We now have Employee Self Serve and use the Acknowledge feature to have employees read new policies and sign off on ...

"Great solution!"

What do you like best about UKG Pro? While no solution is perfect, I think Ultimate understands the needs of HR professionals and business of all sizes. What do you dislike about UKG Pro? I think there needs to be more incentive (cost wise) to utilize more Ulti modules for current customers. Recommendations to others considering UKG Pro: If you need a solution that has fantastic reporting and that has a wonderful community of customers, UltiPro is strongly recommended. What problems is UKG ...

"I love Ultipro"

What do you like best about UKG Pro? I love that there is so much functionality for a reasonable price. Ultimate is always adding new features and improving the user experience. What do you dislike about UKG Pro? Having to wait for more new functionality- I love new toys! At times it can be hard to get a hold of the right person with the full answer but once you do they are so helpful! Recommendations to others considering UKG Pro: Absolutely consider Ultipro. Be clear on expressing your ...