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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 551-560 out of 1430

AU

Anonymous User

08/11/19

3.5 out of 5

"One stop for all employee information"

What do you like best about UKG Pro? The best thing is having all the information about an employee under one roof. Be it PTOs available, adding a WFH, holidays, Pay Stubs, W2s and checking other benefits. UltiPro is great What do you dislike about UKG Pro? The only thing O dislike about UltiPro is its user Interface. I had a really hard time figuring out how to add a leave the first time. There is room for improvement What problems is UKG Pro solving and how is that benefiting ...

Read more

AU

Anonymous User

08/08/19

4.5 out of 5

"Lots of tools to use, good program we just upgraded from a basic version"

What do you like best about UKG Pro? I like that there’s an app on your phone to do PTO requests, look at past time sheets, find a copy of your W2 for taxes What do you dislike about UKG Pro? I don’t like the reports, we upgraded and they aren’t the same for some reason. The set up might have not been the best. Recommendations to others considering UKG Pro: This is a good program with lots of updates and capabilities. What problems is UKG Pro solving and how is that benefiting you? UltiPro ...

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JC

Jenna C

08/05/19

4 out of 5

"Great for most features. A couple quirks. "

What do you like best about UKG Pro? Time off submittal and other time management is very easy to navigate. Tabs are helpfully laid out in the menu. What do you dislike about UKG Pro? The sorting on time off submittal aren't easy to sort and weekly hours cannot be navigated other than week by week very easily. Yearly days that are split are not shown which hours came from which source What problems is UKG Pro solving and how is that benefiting you? I have realized a lot easier way to ...

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SL

Sam L

07/31/19

4.5 out of 5

"Good HRIS"

What do you like best about UKG Pro? I like the fact that all the HR functions are in the same place. What do you dislike about UKG Pro? So far, there’s nothing I dislike. I think is very user friendly and easy to use system. What problems is UKG Pro solving and how is that benefiting you? Better reports and tracking

AU

Anonymous User

07/31/19

5 out of 5

"Program Manager"

What do you like best about UKG Pro? I love the ease of use with ultipro. Everything is easily found with search bar or individual tabs. What do you dislike about UKG Pro? No alerts for overtime or payroll errors Recommendations to others considering UKG Pro: Great software for large agency with more than 50 employees What problems is UKG Pro solving and how is that benefiting you? Time management is much easier

AU

Anonymous User

07/31/19

3.5 out of 5

"One stop shop"

What do you like best about UKG Pro? We use UltiPro recruiting and onboarding so all of our processes are streamlined. What do you dislike about UKG Pro? The cost and that different modules have monthly costs. Also the scheduler doesn’t work for our 24/7 business. What problems is UKG Pro solving and how is that benefiting you? Time saving and smooth processes

JK

Jessica K

07/30/19

5 out of 5

"Easy to use"

What do you like best about UKG Pro? Everything you need from address to benefit change What do you dislike about UKG Pro? Five times I have had it glitch on me when trying to use What problems is UKG Pro solving and how is that benefiting you? It is for my benefits and pay tracking

DR

Delaney R

07/08/19

4 out of 5

"Utilized UltiPro for payroll and employee information management."

What do you like best about UKG Pro? UltiPro provided a space not only for payroll information to be complete but as well as employee information regarding start dates, benefits, etc. in a paperless format. What do you dislike about UKG Pro? The software can be a bit bare bones and ease of use could be improved. Recommendations to others considering UKG Pro: Ensure those using the software are proficient in using web based tools. What problems is UKG Pro solving and how is that benefiting ...

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AU

Anonymous User

07/06/19

5 out of 5

"Ultimate UltiPro"

What do you like best about UKG Pro? I can use UltiPro to sort through specific deductions from an employee’s pay check to verify how long they’ve had a benefit. I can also sort through by year. What do you dislike about UKG Pro? The reporting mechanism can be better and I’m not sure if this is an issue based on the software used to keep track of employee files or not, but it does appear that UltiPro isn’t compatible with our HRIS system. What problems is UKG Pro solving and how is that ...

Read more

AU

Anonymous User

07/06/19

5 out of 5

"Ultimate UltiPro"

What do you like best about UKG Pro? I can use UltiPro to sort through specific deductions from an employee’s pay check to verify how long they’ve had a benefit. I can also sort through by year. What do you dislike about UKG Pro? The reporting mechanism can be better and I’m not sure if this is an issue based on the software used to keep track of employee files or not, but it does appear that UltiPro isn’t compatible with our HRIS system. What problems is UKG Pro solving and how is that ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].