UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

"Director, HRBP"

What do you like best about UKG Pro? I love the Community section within Ulti-Pro. I have used Ulti-Pro in a previous position and I'm very familiar with the front end that most HR professionals use but in my current role I have become more exposed to the back end and the Community has helped me tremendously. What do you dislike about UKG Pro? The configuration piece of things I would say. There are aspects of my job and others within HR that is backed by a certain policy or procedure and ...

"Intuitive System"

What do you like best about UKG Pro? Employee access to their information and enabling BI reporting. What do you dislike about UKG Pro? Hard to configure at times. Our go-live team did not respond in a timely manner and did not communicate to us the set up timelines for us, which massively delayed our Benefits carriers and timekeeping Recommendations to others considering UKG Pro: Make sure your customer care team communicates proactively with you in go-live. What problems is UKG Pro ...

"Core HR"

What do you like best about UKG Pro? I like that it is SQL based, and that I have direct access to our tables. We pay extra to have this ability. The Web interface is also clean and easy to use. What do you dislike about UKG Pro? The Back Office. It looks like something from 1990 and is not user friendly at all. Everything should be in the Web. Recommendations to others considering UKG Pro: Be aware that you need to use two separate systems - Web and Back Office What problems is UKG Pro ...

"Streamline, easy processes to keep payroll information compliant and up to date."

What do you like best about UKG Pro? We use several different pieces of UltiPro and it is great how they all integrate and work together. Makes record keeping and compliance much easier. What do you dislike about UKG Pro? Sometimes the response time with customer support is long if you do not call directly to rapid response. What problems is UKG Pro solving and how is that benefiting you? We recently worked through some issues with a new PTO code and the switch over of old codes.

"Robust payroll system"

What do you like best about UKG Pro? Employee Self-Service Web Portal looks very nice What do you dislike about UKG Pro? Backoffice is still the best way to process most of the imports and configurations, I wish that there's a separate training to guide us step by step moving away from backoffice What problems is UKG Pro solving and how is that benefiting you? Integrations for HR data resolved with web import tool

"Ultipro is very user- friendly"

What do you like best about UKG Pro? Classes are offered to take at your own pace. What do you dislike about UKG Pro? Classes need to be a little longer for those who are new to the applications What problems is UKG Pro solving and how is that benefiting you? still learning all the features

"UltiPro is Awesome!"

What do you like best about UKG Pro? It has allowed us to streamline and improve processes What do you dislike about UKG Pro? There is nothing I can report on that is not good What problems is UKG Pro solving and how is that benefiting you? We have automated reporting, added custom fields and imputed processes into the system versus keeping them in a manual state

"UltiPro Review"

What do you like best about UKG Pro? I like how user friendly UltiPro is both from an employee and system operator perspective. What do you dislike about UKG Pro? There is nothing I dislike about UltiPro. Recommendations to others considering UKG Pro: Great system! Love the Business Intelligence reporting and Standard Reports. What problems is UKG Pro solving and how is that benefiting you? The reports and webinars make it easy to stay on top of compliance.

"True Quality Partner"

What do you like best about UKG Pro? UltiPro truly partners with my business. I operate with a lean HR team and Ultipro empowers us to be strategic with their tools, reporting abilities and simple user access. When issues surface beyond our control, UltiPro is consultative, and shares best practices with our business thus empowering us to better serve our employees and customers. What do you dislike about UKG Pro? UltiPro like any system will continue to evolve and develop over time. There ...

"Best Employee Website"

What do you like best about UKG Pro? Ultipro has always been my staple as an employee. Everything you need is right at your fingertips. For example, I can easily print out my W2 or change my address, even set up direct deposit. I personally love it. As an employee, it saves so much time for me. What do you dislike about UKG Pro? Manually entering schedules does get to be a bit time consuming for our non-salary employees, so perhaps a way to save templates as a saved time card would be ...