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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 441-450 out of 1430

JP

Jay P

02/27/20

4.5 out of 5

"UltiPro has been a great addition to our company especially the onboarding aspect"

What do you like best about UKG Pro? The BI tool is very helpful when it comes to running specific reports What do you dislike about UKG Pro? I wish we could test employee roles with a test employee so we are able to see what the employee sees What problems is UKG Pro solving and how is that benefiting you? Streamlining the onboarding experience for all new hires.

AU

Anonymous User

02/27/20

4.5 out of 5

"Very pleased and excited customer who is exploring more benefits through UltiPro"

What do you like best about UKG Pro? I love the user friendly system, and the large volume of tools at your disposal. Their broad HCM solution allows for any customer to enhance their delivery of their HR solutions for their business and employees. The modules that can enhance their core business are very beneficial to increase what you can build upon for your employees. What do you dislike about UKG Pro? I have found at times that certain items are not setup in a way that allows simple ...

Read more

EI

Eduardo I

02/27/20

4.5 out of 5

"So good I would work for them!"

What do you like best about UKG Pro? How user friendly Ultimate is and how efficient they are, Ultipro has helped us with getting our payroll done timely and with little to no errors. I have worked for several different industries and organizations. In all my year of experience with payroll and benefits, and I have never used Ultipro. With that said, I feel that it is the best most user friendly platform for both the administrators and as a user experience. I would highly recommend Ultipro ...

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JP

Jay P

02/27/20

4.5 out of 5

"UltiPro has been a great addition to our company especially the onboarding aspect"

What do you like best about UKG Pro? The BI tool is very helpful when it comes to running specific reports What do you dislike about UKG Pro? I wish we could test employee roles with a test employee so we are able to see what the employee sees What problems is UKG Pro solving and how is that benefiting you? Streamlining the onboarding experience for all new hires.

AU

Anonymous User

02/27/20

4.5 out of 5

"Very pleased and excited customer who is exploring more benefits through UltiPro"

What do you like best about UKG Pro? I love the user friendly system, and the large volume of tools at your disposal. Their broad HCM solution allows for any customer to enhance their delivery of their HR solutions for their business and employees. The modules that can enhance their core business are very beneficial to increase what you can build upon for your employees. What do you dislike about UKG Pro? I have found at times that certain items are not setup in a way that allows simple ...

Read more

AU

Anonymous User

02/26/20

4 out of 5

"Payroll UP experience"

What do you like best about UKG Pro? I like Ultipro because its User friendly. What do you dislike about UKG Pro? I dont like the deduction part of it. How it doesnt have at a glance on the amt or percentage. You have to go thru the whole process to see what the employee has currently have. What problems is UKG Pro solving and how is that benefiting you? I have not started solving any issue with UP.

MH

Monica H

02/26/20

5 out of 5

"Maximizes efficiency and accessiblity"

What do you like best about UKG Pro? Having the many operational features for the life cycle of an employee housed in one system allows us to reach employees with consistent products and processes in 25 locations across the United States. This entire process is then managed by a central location for Human Resources professionals. What do you dislike about UKG Pro? We initially built the non customizable solution. There are times we have outgrown that and would like more flexibility. What ...

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AU

Anonymous User

02/26/20

5 out of 5

"Great company, amazing employees!"

What do you like best about UKG Pro? UltiPro is an all-around amazing company! They are very understanding and always willing to put in the maximum effort to accomplish any questions that I may have. What do you dislike about UKG Pro? There is nothing bad that I can really say about UltiPro. What problems is UKG Pro solving and how is that benefiting you? Prior to me joining the team two and a half years ago, UltiPro was not really utilized to its full capability. With UltiPro, we have been ...

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KG

Kaylo G

02/26/20

5 out of 5

"Ultipro - Capable of making your HR life a breeze… If you put the time in :)"

What do you like best about UKG Pro? You can customize close to everything in Ultipro. This customization, in conjunction with its open ended reporting architecture, gives you the capability to automate HR processes in more ways than you would ever expect. Ultimate Software has an extensive amount of documentation on almost every HR compliance topic. One of the best ways to maximize your ROI with Ultipro is to use all of this documentation and built in tools like the EEO-1 reporting system ...

Read more

AU

Anonymous User

02/25/20

3.5 out of 5

"Ultimate Review New Customer"

What do you like best about UKG Pro? I like that there is one view of the system. What do you dislike about UKG Pro? It actually isn't as integrated as the sales team portrayed. What problems is UKG Pro solving and how is that benefiting you? Ease of use for onboarding and recruiting...still struggling with core and Time & Attendance.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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