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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 431-440 out of 1430

AJ

Ashlee J

02/27/20

5 out of 5

"UltiPro is one of the best software's for HRIS, Payroll, Tax, Benefits, and so much more."

What do you like best about UKG Pro? I like that what I asked for is what i get. I want a system that I can rely on to give me data, reporting, easy accessibility for employees, and customer service that is knowledgeable, easy to communicate to and understanding to my situation. And I get all of that with Ulti, and OH so much more. What do you dislike about UKG Pro? I have only one dislike, I need more note boxes in places. When items are changed or updated in the system there is not always ...

Read more

AU

Anonymous User

02/27/20

5 out of 5

"Benefits Specialist"

What do you like best about UKG Pro? User friendly for other everyday user and employees. What do you dislike about UKG Pro? Sometimes the navigation could be better from screen to screen. More connections between screens. What problems is UKG Pro solving and how is that benefiting you? Everything from Recruiting, Onboarding, Life Events, Open Enrollment. Ultipro has help make my job easier in may ways!

AU

Anonymous User

02/27/20

5 out of 5

"Quality HRIS for Self- Sufficient Admins"

What do you like best about UKG Pro? I like that own the product. I can make most changes myself at any hour of the day without having to consult with a team member from UltiPro. It gives you the ability to create and move fields as desired, making it a truly customized experience. The reporting tool is extremely powerful. The interface is clean and easy to navigate. What do you dislike about UKG Pro? We do see some limitations with benefit coding and PTO coding. There are some features ...

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AU

Anonymous User

02/27/20

5 out of 5

"The Ultimate Provider"

What do you like best about UKG Pro? UltiPro has brought us up to the 21st century in terms of technology, ability, and not having to use workarounds like we had to do in the past. Love having our employee records, the time clock as well as payroll all in one system. What do you dislike about UKG Pro? I am in charge of leaves of absence for our company, and there is no great tracking for FMLA, leaves, in real time. This makes me have to track manually on my end, which is a step backwards ...

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AU

Anonymous User

02/27/20

3.5 out of 5

"Using Ultimate for 1 year."

What do you like best about UKG Pro? Visual aspect of Core and the fact that taxes are in house. What do you dislike about UKG Pro? Support levels. Have had things configured in our system that were not requested while updating other information. What problems is UKG Pro solving and how is that benefiting you? PTO calculations happening in UTA vs. Core. Benefit - PTO imports or adj appear immediately for use in timesheets.

AU

Anonymous User

02/27/20

3.5 out of 5

"Enjoy the ride - get ready for the journey!"

What do you like best about UKG Pro? Convenience - the ability to access UP from anywhere. Our Executive Relationship Manager - Amy Mackey! What do you dislike about UKG Pro? I like least having to open a case for assistance with immediate issues. Rapid Response is not always "rapid". Recommendations to others considering UKG Pro: Should you decide to implement UP, please be sure to have the resources to dedicate a person on your team to learn and understand how the system works. UP can ...

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AU

Anonymous User

02/27/20

3.5 out of 5

"Overall, a great product with a few deficiencies."

What do you like best about UKG Pro? I'm in absolute awe of Perception, UltiPro's survey tool. The insights and information we've gleaned from one survey has proven invaluable and I'm excited to see where those results take us as an organization. What do you dislike about UKG Pro? I'm frustrated with the lack of announcement and news sharing with employees on the Smart dashboard. If our employees have a choice between the Classic dashboard (where I can post news & announcements) or the ...

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AU

Anonymous User

02/27/20

3.5 out of 5

"Some things about Ultipro are Great!"

What do you like best about UKG Pro? I like how easy to use some aspects of the system are. Its easy to search employees, filter out specific employees based on qualifiers, and modify only certain parts of an employee record (job vs job and salary). I launched and used ultipro recruiting and onboarding at my last organization and really loved the robustness of those functions. In onboarding, I could create multiple employee processes based on documents employees had to sign dependent on ...

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EI

Eduardo I

02/27/20

4.5 out of 5

"So good I would work for them!"

What do you like best about UKG Pro? How user friendly Ultimate is and how efficient they are, Ultipro has helped us with getting our payroll done timely and with little to no errors. I have worked for several different industries and organizations. In all my year of experience with payroll and benefits, and I have never used Ultipro. With that said, I feel that it is the best most user friendly platform for both the administrators and as a user experience. I would highly recommend Ultipro ...

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AU

Anonymous User

02/27/20

3 out of 5

"Sunstate Equipment"

What do you like best about UKG Pro? They are continually adding improvements and have support available for assistance. What do you dislike about UKG Pro? Work arounds, and support doesn't provide extensive assistance, only basic for reporting assistance. What problems is UKG Pro solving and how is that benefiting you? System, reporting, and configuration areas.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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