UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

"UltiPro is used by my organization for Payroll, Benefits, and HR."

What do you like best about UKG Pro? I like that there is always some that can assist me with questions. I use the People at Ultimate to sanity check me quite a lot. What do you dislike about UKG Pro? I find that Ultimate Time Management is challenging. I'm looking forward to exploring Kronos advantages. What problems is UKG Pro solving and how is that benefiting you? The Multi-state taxes are manageable with Payment Services

"I am very impressed with Ultimate Software!"

What do you like best about UKG Pro? I love BI reporting! I am just scratching the surface with it, but knowing how intuitive it is with creating custom reports, alerts, dashboards, etc. This has been extremely helpful with streamlining processes. I also love the electronic HR files capability and how we can sort by section. This has been so helpful especially with audits. When our compliance officer is at a site with an auditor and needs to see the compliance parts of an employee's HR ...

"UltiPro Experience"

What do you like best about UKG Pro? Simple and intuitive user interface. Friendly to both admins and end users. High-quality training material What do you dislike about UKG Pro? Lack of features and configurability in certain parts of Ultipro like onboarding. Selecting packages, and joining tables is more difficult than in other BI tools What problems is UKG Pro solving and how is that benefiting you? Creating a smooth application process for new hires and keeping data centralized. Setting ...

"UltiPro - great for standardization"

What do you like best about UKG Pro? UltiPro is a great system for managing HR and Payroll for multiple companies across different regions of the country under one instance. What do you dislike about UKG Pro? One thing that could be improve is the reliance on using third party consultants to problem solve, customize, and install the product. One would hope that Ultimate Software could do a better job of this in-house. What problems is UKG Pro solving and how is that benefiting you? Most of ...

"great product"

What do you like best about UKG Pro? User platform. Rapid Response lines is great. What do you dislike about UKG Pro? It's a bit overwhelming. The BI reporting tool is to use every once in a while. You have to use it all the time to actually be able to understand how to run a report. What problems is UKG Pro solving and how is that benefiting you? I love the ease of interface files. Makes things so easy. Reporting on all different topics.

"Good Overall Product"

What do you like best about UKG Pro? Simplicity of the interface. Many things can be done with the assistance of the program. Overall it is a good program. What do you dislike about UKG Pro? The system can be configured in many different ways but this can also become a bit problematic. When it comes to customer service the team is usually pretty great on the first connection however, if it is needed to be followed-up on it usually goes south very quickly. My guess is that the customer ...

"Terris Review"

What do you like best about UKG Pro? Very robust product Other than that I guess I just need more words in here What do you dislike about UKG Pro? get all features moved over to the portal and out of backoffice What problems is UKG Pro solving and how is that benefiting you? Trying to get benefits in better shape both with the coverage and deduction start and end dates

"Very effective HR Solutions"

What do you like best about UKG Pro? Ultipro provides very simple and effective solutions for our staff. We have been able to increase efficiency with the tools provided by Ultipro. What do you dislike about UKG Pro? There have been many important improvements and solutions to pain points that have been recommended by customers through the Share Ideas portal that have been left in the future consideration step for several years. What problems is UKG Pro solving and how is that benefiting ...

"Ultimate has changed the way that I serve my employees as an HR professional."

What do you like best about UKG Pro? I love that we can store all of our documents electronically. It is all connected from recruiting to on-boarding then all of the documents are in core once we have completed the hiring process. It takes a way a lot of the paper that we used to have and is a great way to have the hire agreement signed right away without ever having the candidate come in. What do you dislike about UKG Pro? I really wish there was a better way to track FMLA and Workers Comp ...

"administrator"

What do you like best about UKG Pro? using ultipro for employee enrollment in benefits, and for processing payroll What do you dislike about UKG Pro? the cloud version requires the use of multiscreen for each transaction, this is super annoying What problems is UKG Pro solving and how is that benefiting you? none