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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 371-380 out of 1430

AU

Anonymous User

03/02/20

4 out of 5

"Ultipro is worth the cost"

What do you like best about UKG Pro? Ultipro is very easy to use. The system has amazing capabilities. I love that the system is a unified solution. The systems all speak to each other so that efficiencies can be created and redundancies are eliminated. What do you dislike about UKG Pro? At this time the limited BI reporting for the recruiting module. Recommendations to others considering UKG Pro: Build a realistic timeline for implementation What problems is UKG Pro solving and how is that ...

Read more

AU

Anonymous User

03/02/20

4.5 out of 5

"HR plus Payroll .. all in one"

What do you like best about UKG Pro? I like having one solution for HR functionality plus payroll in one system. We've also added modules for time and attendance and file management! What do you dislike about UKG Pro? Not truly global .. really want date formatting to be BY ROLE. We'd use it globally if it were. What problems is UKG Pro solving and how is that benefiting you? Most recently, we've implemented UltiPro File Management, an "in the cloud" filing system, to allow us to get rid of ...

Read more

ZR

Zachary R

03/02/20

4.5 out of 5

"ultipro is a user friendly system"

What do you like best about UKG Pro? User friendly, easy to navigate, fairly intuitive What do you dislike about UKG Pro? Ability to adjust PTO values in back office Recommendations to others considering UKG Pro: Do it What problems is UKG Pro solving and how is that benefiting you? The BI system and security has allowed us to offer a host of reporting options to the field

AU

Anonymous User

03/02/20

4.5 out of 5

"Great customer service and many options"

What do you like best about UKG Pro? Customer services is the number one upside to UltiPro. Response times are great to cases submitted and they are really making sure you're getting everything that you need related to that issue/question. There are so many add on's within the system that makes it more comprehensive. Manager self-service is a lifesaver in mid- to larger sized organizations and the workflows these processes can go through is helpful. What do you dislike about UKG Pro? Since ...

Read more

LB

Lisa B

03/02/20

4.5 out of 5

"Overall, great system. Looking forward to upcoming Continuous Performance solution."

What do you like best about UKG Pro? We are only using the basics, but for those basics, it's easy to use and the support team is responsive. What do you dislike about UKG Pro? Access for different levels is complicated. Would like more a simple way to give high level user access with zero visibility into personal information, with ease. Seems you can have basic access, or full admin access, but nothing in between. What problems is UKG Pro solving and how is that benefiting you? We are ...

Read more

AU

Anonymous User

03/02/20

4.5 out of 5

"HR plus Payroll .. all in one"

What do you like best about UKG Pro? I like having one solution for HR functionality plus payroll in one system. We've also added modules for time and attendance and file management! What do you dislike about UKG Pro? Not truly global .. really want date formatting to be BY ROLE. We'd use it globally if it were. What problems is UKG Pro solving and how is that benefiting you? Most recently, we've implemented UltiPro File Management, an "in the cloud" filing system, to allow us to get rid of ...

Read more

JY

John Y

03/02/20

5 out of 5

"UltiPro has been a great solution for our Payroll needs."

What do you like best about UKG Pro? UltiPro has been quick to resolve issues What do you dislike about UKG Pro? Payment Services is a mess, but we have seen changes. What problems is UKG Pro solving and how is that benefiting you? UltiPro has really improved process built around the Human Resources department. We have been able to reduce the time it took run payroll with our old HRIS company.

LB

Lisa B

03/02/20

4.5 out of 5

"Overall, great system. Looking forward to upcoming Continuous Performance solution."

What do you like best about UKG Pro? We are only using the basics, but for those basics, it's easy to use and the support team is responsive. What do you dislike about UKG Pro? Access for different levels is complicated. Would like more a simple way to give high level user access with zero visibility into personal information, with ease. Seems you can have basic access, or full admin access, but nothing in between. What problems is UKG Pro solving and how is that benefiting you? We are ...

Read more

AU

Anonymous User

03/02/20

4.5 out of 5

"Great customer service and many options"

What do you like best about UKG Pro? Customer services is the number one upside to UltiPro. Response times are great to cases submitted and they are really making sure you're getting everything that you need related to that issue/question. There are so many add on's within the system that makes it more comprehensive. Manager self-service is a lifesaver in mid- to larger sized organizations and the workflows these processes can go through is helpful. What do you dislike about UKG Pro? Since ...

Read more

ZR

Zachary R

03/02/20

4.5 out of 5

"ultipro is a user friendly system"

What do you like best about UKG Pro? User friendly, easy to navigate, fairly intuitive What do you dislike about UKG Pro? Ability to adjust PTO values in back office Recommendations to others considering UKG Pro: Do it What problems is UKG Pro solving and how is that benefiting you? The BI system and security has allowed us to offer a host of reporting options to the field

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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