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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 341-350 out of 1430

AO

Amanda O

05/28/20

4.5 out of 5

"We have automated much activities regarding projects."

What do you like best about UKG Pro? As this's the very first implementation of HCM/HRIS in the business of ours, it's really important that info is actually collected, downloaded and updated, as well as UltiPro is so intuitive and simple to use for coworkers. We've really quickly managed to attain an extremely high price of employee acceptance. So far as administration is concerned, it's really simple to upgrade and keep the product. It was intended to be very easy to put into action and ...

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LG

Luis G

05/25/20

4.5 out of 5

"Easy reporting tool for employees."

What do you like best about UKG Pro? You will get what you ask for, and you get what you love. I needed a reliable program which could very easily speak and teach me about myself, which includes reports and information, access that is quick to knowledgeable customer service and employees. And the reality that there's far more Urti and OH made me think about this a great deal. What do you dislike about UKG Pro? It is a downloadable and missing a box of notes. When an item is actually altered ...

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NL

Nicholas L

04/24/20

3.5 out of 5

"Ultipro Review"

What do you like best about UKG Pro? It is helpful because there are several items that will help the employee experience such as ESS to allow employee to make changes to their personal profile, taxes, direct deposit and benefit elections. It is also helpful for custom reports that can be supplied to senior management. I like that it is web based and interactive with other systems such as an ATS. What do you dislike about UKG Pro? The downsides of Ultipro is that the custom reporting is not ...

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AU

Anonymous User

04/18/20

3 out of 5

"One Integrated System"

What do you like best about UKG Pro? I like the fact that it is one integrated system for HRIS Core, Payroll, Recruiting and Onboarding. I also appreciate the fact that we were able to complete an integration with our background check vendor. What do you dislike about UKG Pro? The Recruiting platform does not have a lot of reporting capability built into it. Recommendations to others considering UKG Pro: The system is configurable but not easy to customize. Make sure it can do what you need ...

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AU

Anonymous User

04/13/20

3.5 out of 5

"Economical choice for an HRIS system - still building out features but off to a good start."

What do you like best about UKG Pro? It does have a clean homepage, which has the ability to be customized. Additionally, the search feature is straightforward. It seems intuitive - and their team members were well experienced on the project planning side for initial set up. What do you dislike about UKG Pro? The learning and development portal could use a build out (which is in the works, I believe). Currently, you can only upload content - and not build it in the tool. Additionally, the ...

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GC

Geneen C

04/13/20

3.5 out of 5

"Great customer service, not user friendly"

What do you like best about UKG Pro? Customer service is bar-none to any other HRIS system I've used. What do you dislike about UKG Pro? The platform and reporting feature is not user friendly at all What problems is UKG Pro solving and how is that benefiting you? Ultipro slows down the process for recruiting its a resume collector and the reporting is from Kronos you have to be a wiz to use it.

AU

Anonymous User

04/09/20

5 out of 5

"Great interface and always amazing customer support from the UltiPro team!"

What do you like best about UKG Pro? Clean, easy layout to work with and an ability to mold the system to your own business goals and objectives. What do you dislike about UKG Pro? I cannot think of any constructive criticism at this time... Recommendations to others considering UKG Pro: Great product and business to work with! What problems is UKG Pro solving and how is that benefiting you? Ability to streamline processes and communicate more effectively as a team when facing challenges.

AU

Anonymous User

04/05/20

3.5 out of 5

"Useful Software"

What do you like best about UKG Pro? Can do pretty much anything you need through UltiPro. Time management, employee history, org charts, benefits, W2, annual reviews, etc. I like that it's a one stop shop What do you dislike about UKG Pro? Not the most intuitive software. Takes some getting used to to figure out where things are. There's so many options it can be hard to find exactly what you're looking for What problems is UKG Pro solving and how is that benefiting you? Easy to track all ...

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AU

Anonymous User

04/02/20

4.5 out of 5

"A very good software to submit leave and your time on"

What do you like best about UKG Pro? its Very easy to navigate through. All of your “pages” that you need are all in one area and labeled correctly What do you dislike about UKG Pro? You have to change your password every 2-3 months. Not the worst thing in the world, but having to remember a new password that quickly, is rough sometimes Recommendations to others considering UKG Pro: Make sure you write your passwords down What problems is UKG Pro solving and how is that benefiting ...

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AU

Anonymous User

04/01/20

4.5 out of 5

"Easy to navigate"

What do you like best about UKG Pro? I think for the most part Ultipro is pretty easy to navigate and user friendly What do you dislike about UKG Pro? I thought the timesheet part of ultipro was a bit confusing at first What problems is UKG Pro solving and how is that benefiting you? I like that ultipro is a one stop shop for everything including: benefits, paycheck info, training, performance evaluations, etc.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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