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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 331-340 out of 1430

CH

Cherah H

07/16/20

4 out of 5

"Can be glitchy"

What do you like best about UKG Pro? I like that it will Auto populates text boxes from previous reports if you scroll down to “history” What do you dislike about UKG Pro? I don’t like that you can login to the application from two different devices on the same username and most recent changes will over rid original documents What problems is UKG Pro solving and how is that benefiting you? Finding old tabs and reports has changed in the home screen so I’m trying to familiarize myself with ...

Read more

MM

Margaret M

07/10/20

2 out of 5

"Use Ultipro Platform and Reports"

What do you like best about UKG Pro? The platform is great! The ease of use is great! The TONS of reports and availability to customize is EXCELLENT! What do you dislike about UKG Pro? Work Force Management and Time and Attendance stink! So glad they have been acquired by Kronos. Cannot wait to have Kronos expertise for Time and Attendance and Payroll Set up!!!! Recommendations to others considering UKG Pro: Be glad Kronos is now coming into the picture! WFM is HORRIBLE and is always ...

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AU

Anonymous User

07/07/20

3.5 out of 5

"Almost There But Don't Lose Customer Service Focus"

What do you like best about UKG Pro? The ease of use for the majority of the system. What do you dislike about UKG Pro? Not a fan of their reporting module which is Cognos Business Intelligence. Recommendations to others considering UKG Pro: I would ask them to demo the report module and have you try to use it as well because it's a different type of reporting. Their customer service was suppose to be one of the best, however, I feel that being on hold for an hour is significant enough to ...

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GR

Gerard Riera C

07/07/20

4.5 out of 5

"Efficient program whole. Having a look for even a quality assurance solvent"

What do you like best about UKG Pro? I use Ultipro now for 5 years and find it all very life easier and intuitive. It is quick to use and convenient to track and locate what you are searching for, from running reports to making improvements to employee tax setups. Efficiency works in the chaotic environment of accounting making it faster and this is what their program offers. The staff is and has been extremely professional and beneficial, and although I have don't ever met much of the ...

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CR

Carla R. W

06/25/20

4.5 out of 5

"UtiPro great HR platform"

What do you like best about UKG Pro? The platform of UtiPro is easy to navigate. It has easy demo or instruction on the side of the screen, if you get stuck or confuse. I really like that I can do benefits, recruiting, I-9 and even send backgrounds from there. I like how, the associate can use Utipro as an app to change personal information with out my assistance. What do you dislike about UKG Pro? The report system can be challenging. You would need to put many different words to find the ...

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MD

Mike D

06/19/20

5 out of 5

"User Friendly and Friendly Staff"

What do you like best about UKG Pro? I've been using Ultipro for 5 years now and find it to be very user friendly and intuitive. From running reports to entering changes to employee's tax setups it is simple to navigate and easy to follow and find what you are looking for. In the busy world of payroll making things easier helps with efficiency and that's what their software does. The staff have always been incredibly professional and helpful, and even though I have never met most of the ...

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AU

Anonymous User

06/15/20

5 out of 5

"As such love it, I also want operate for friends!"

What do you like best about UKG Pro? Since this is the very first HCM / HRIS implementation in our business, it's also really crucial that data is collected, installed and upgraded, but also UltiPro is now so simple and easy to be used for workmates. Designers managed to get an exorbitant price with acceptance of the employee really quickly. And so far as presidency is particularly bothered, upgrading and keeping the product really is simple. It was aimed to be really straightforward for ...

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AS

Angel Sola M

06/09/20

4.5 out of 5

"Good forum for accounting issues"

What do you like best about UKG Pro? I always like the mobile experience, for staff and administrators alike. Navigating and dealing with that is simple. Keeping all the data in one location during the entire organization is a major bonus, whilst also being capable of connecting with other programs (for instance, profit retailers). It's managed to allow our company to provide a lot of workflow efficiencies, removing many paper processes through technology. I just enjoy being continually ...

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AU

Anonymous User

06/09/20

5 out of 5

"Great tool to see alll in one place"

What do you like best about UKG Pro? The way Organizational chart displays all employees and who they report to . What do you dislike about UKG Pro? Time management tool can be difficult to find. What problems is UKG Pro solving and how is that benefiting you? Hr management

LV

Lucia V

06/01/20

5 out of 5

"UltiFan"

What do you like best about UKG Pro? Ultimate's #1 feature that really differentiates it from other HR software is its customer service. What do you dislike about UKG Pro? There are so many things to tweak! It is managebale if have the time to learn how to fix it which can be daunting during a stressful, busy time. What problems is UKG Pro solving and how is that benefiting you? CUSTOMER SERVICE

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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