UKG Pro Reviews in September 2026: User Ratings, Pros & Cons

"UltiPro - Success for all your HR system needs"

What do you like best about UKG Pro? Coming from multiple systems - I love having everything I need in one place. What do you dislike about UKG Pro? It took a little while to get used to using service requests for any issues/questions I was having. I was used to sending an email for questions previously. Recommendations to others considering UKG Pro: Make sure you consider all of the different features that you can add on to the core product. There are so many valuable features that assist ...

"UKG - Easy to learn and use"

What do you like best about UKG Pro? SO easy to use and the How To DO.... are wonderful What do you dislike about UKG Pro? Nothing really but if I had to pick, sometimes BI reports are difficult to build Recommendations to others considering UKG Pro: Great system and vendor to work with. Easy Year End Reporting What problems is UKG Pro solving and how is that benefiting you? Time and Attendance has been a life saver

"A User Friendly Interface"

What do you like best about UKG Pro? The system is very friendly when it comes to new users. The look and feel of the system is exactly what you would want from a user standpoint, especially considering our hiring workforce. Pay statement/W2 access online is great for that reason as well. What do you dislike about UKG Pro? Standard reports are not reproducible in excel format. We've had to have a lot of custom interfaces done in order to have the system work how we would like ...

"HRIS Analyst"

What do you like best about UKG Pro? The CORE product is simply the best HRIS, very easy to navigate and the menus/wizards are top notch! LOVE the large releases and enhancements! Having the BI tool for custom reporting and the ability to create our own API's through Informatica is excellent for data movement and reporting. The modules that are available are easy to implement and use (LMS, Performance Management, Recruiting etc.). What do you dislike about UKG Pro? The down time/slowness of ...

"Very Good experience"

What do you like best about UKG Pro? Customer support team is the best. Quickly resolves issues. What do you dislike about UKG Pro? I cannot think of anything that I do not like. Recommendations to others considering UKG Pro: I would advise any one to use the Ultipro product. Easy payroll processing, and outstanding support. What problems is UKG Pro solving and how is that benefiting you? tax processing is done timely, which would be difficult in house

"Very Good for Managing a Teams HR Functions"

What do you like best about UKG Pro? Easy to keep0 track of vacation, PTO, and hours worked for hourly employees. What do you dislike about UKG Pro? It is sometimes difficult to determine how to perform some functions, the online help isn't always clear. The user might struggle with performing occasionally used tasks because they have specific operational requirements. Recommendations to others considering UKG Pro: Be sure to provide adequate training for new users and refresher training ...

"Ultipro PAyroll Gateway"

What do you like best about UKG Pro? Ultipro payroll has simplified the payroll process for my organization What do you dislike about UKG Pro? I do not like when a case is opened there is no follow up in a reasonable timeframe (example 10 days). Usually cases that involve tax services. What problems is UKG Pro solving and how is that benefiting you? Using Ultimate all services are included. Tax filing, W-2 printing etc. At one point we were using multiple payroll vendors.

"Not a fan"

What do you like best about UKG Pro? The online app to request days off and locate pay information. What do you dislike about UKG Pro? It is not an easy system to use after using ADP. The help tabs do not help at all. I personally do not think it is very user friendly. Recommendations to others considering UKG Pro: Try it out first and ask a lot of questions. Personally I prefer ADP. What problems is UKG Pro solving and how is that benefiting you? Unfortunately I have not noticed any ...

"Not a fan"

What do you like best about UKG Pro? The online app to request days off and locate pay information. What do you dislike about UKG Pro? It is not an easy system to use after using ADP. The help tabs do not help at all. I personally do not think it is very user friendly. Recommendations to others considering UKG Pro: Try it out first and ask a lot of questions. Personally I prefer ADP. What problems is UKG Pro solving and how is that benefiting you? Unfortunately I have not noticed any ...

"Advanced HR management tool"

What do you like best about UKG Pro? UltiPro is cloud-based software that has influenced my HR department to a great extent. This software has helped me to remain up to date regarding the important issues of the organization, especially the employee’s information. Through this tool I am capable of planning the new hiring by keeping in view the circumstances that took place and by analyzing the working status, thus due to on board hiring process we easily fill and empty space. UltiPro is ...