UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

"Long time satisfied customer"

What do you like best about UKG Pro? I like the continuous improvement and functionality of UKG. What do you dislike about UKG Pro? There are always going to be issues with a system, but customer service is good and the product is great. What problems is UKG Pro solving and how is that benefiting you? Communication among a spread out employee base, access to employee information, access to the most recent policies, distribution of updates, HR ticketing system to increase response rates and ...

"UKG is a Great Resource"

What do you like best about UKG Pro? It is very easy to navigate and analyze data What do you dislike about UKG Pro? Some features do not work with Internet Explorer. Recommendations to others considering UKG Pro: This is a great product for companies with many teammates due to it's ease of use What problems is UKG Pro solving and how is that benefiting you? It is very easy to run reports and analyze them to see what changes need to be made to employee data

"UKG offers a lot of great features."

What do you like best about UKG Pro? It allows us to easily onboarding employees into the organization and also store all documents online. What do you dislike about UKG Pro? There is no offboarding or cross-boarding module and alerts are difficult to set up. It would be great if UKG Pro offered a similar module to onboarding when employees leave the organization i.e. automated notifications alerting key recipients that an employee is departing and needs to be offboarded. What problems is ...

"UKG Pro"

What do you like best about UKG Pro? Quick at a glance information for our employees What do you dislike about UKG Pro? Everything is modular, thus costing more $ to use features that should be inclusive. What problems is UKG Pro solving and how is that benefiting you? Having a platform where all employee data lives

"We are happy with UKG Pro. Recruiting is a little bit weak"

What do you like best about UKG Pro? core - HR - engine rule and platform config What do you dislike about UKG Pro? recruiting module - not as developed as we would like Recommendations to others considering UKG Pro: have a stgrong implementation team and an HRIS team after the roll out for sustainment What problems is UKG Pro solving and how is that benefiting you? our FTE! and how are ESS and MSS can be done wihtout a lot of mistakes

"Experience with UKG has been pretty good."

What do you like best about UKG Pro? What I like best is our rep, Jess Kimmel. She is outstanding! What do you dislike about UKG Pro? I am not thrilled with the payroll system's functionality. It's not super user-friendly and there are limitations. I used to work for Paychex PEO, and there was a lot more that could be done with their system. Recommendations to others considering UKG Pro: The trainings and lessons available (and UKG Community) are amazing and those should absolutely be ...

"Great product with a few tweaks"

What do you like best about UKG Pro? The ability of our employees to log in and see their information, the ability to grant tiered access to managers, the unlimited reporting options, the capability to tailor the product to our needs What do you dislike about UKG Pro? We have ongoing issues with WFM,there are features that were shown in demo's with sales that are not available, the creation and customization can be quite cumbersome at time, training on the product it not the best. Its more ...

"Efficient Easy to Use"

What do you like best about UKG Pro? UKG is one of the best companies i've used. Compared to many companies, the system is easy to use to use and navigate. My employees complain a lot less about using all the features that are offered. What do you dislike about UKG Pro? Not much to dislike. The system is pretty easy to navigate through. If I have a problem! customer service is always for the most part very helpful. What problems is UKG Pro solving and how is that benefiting you? UKG helps ...

"UKG Pro review"

What do you like best about UKG Pro? The core HR system is pretty clean and simple with a great UI. It is user friendly and very intuitive to use from an employee/end user perspective. The system offers business processes/functionalities that is at par with industry best practices. What do you dislike about UKG Pro? May not be the best application for a large sized company where the need is to have complex and custom business process. Also the system does not support dual jobs (2 jobs ...

"UKG New user Review 2020-2021"

What do you like best about UKG Pro? The ATS integration has saved so much time with onboarding and setting up employees. What do you dislike about UKG Pro? That when you are setting up a profile in Core and there is something that needs attention when you get to the end, you can't just click on that section, you have to keep hitting the back arrow. What problems is UKG Pro solving and how is that benefiting you? We are solving quite a bit of benefit admin and performance management ...