UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

"A great integrated solution!"

What do you like best about UKG Pro? I love that it's an integrated solution that reduces or eliminates double data entry and can provide feeds to other systems and vendors as needed (ie. to Benefits providers). It is overall relatively user friendly and they work hard to make changes and upgrades to improve the user experience and expand functionality based on customer feedback. What do you dislike about UKG Pro? Our Core and time solution (WFM) don't integrate as well as we would like; we ...

"Manage HR efficiently and effectively."

What do you like best about UKG Pro? Core HR, Payroll, and Benefits setup and functionality What do you dislike about UKG Pro? Some modules don't integrate well into core. Recommendations to others considering UKG Pro: Ensure you set up a good implementation team, have lots of planning meetings, and give yourself extra time to implement. What problems is UKG Pro solving and how is that benefiting you? It helps streamline everything into one system.

"Impressive frequent enhancements in specific areas. More focus needed in other areas"

What do you like best about UKG Pro? My favorite part of UKG is the investment in very frequent and meaningful upgrades, solid documentation, and overall support provided for enhancements. Although there is a steep learning curve for People Analytics the tool is extremly powerful and we find the reporting very beneficial. What do you dislike about UKG Pro? The compensation module needs more attention, and we would also like to see more enhancement on the administrative side of Onboarding. ...

"UltiPro is a complex system."

What do you like best about UKG Pro? Learning and networking opportunities at the annual Connections conference. What do you dislike about UKG Pro? Any good HRIS system is going to expensive, but for the amount of money, we pay I'm not too fond of the additional charges via the service request system. Recommendations to others considering UKG Pro: Do your due diligence and review at least 3 HRIS vendors in full before making a selection. Follow up with any references that are provided and ...

"UKG Review"

What do you like best about UKG Pro? UKG give me the opportunity to build and streamline our HR process for on boarding and benefits. What do you dislike about UKG Pro? The lack of training from their customer relations team. Recommendations to others considering UKG Pro: UKG needs to consider training options other than video, some smaller offices needs assistance with setup and additional training. Implementation specialist often works off a check list and time schedule with is good; ...

"Easy to work with"

What do you like best about UKG Pro? The implementation team is very easy to work with. What do you dislike about UKG Pro? Software is a little harder to navigate and set up then we first thought it was going to be. What problems is UKG Pro solving and how is that benefiting you? Employees and Managers alike are going to like the easier to use system once we get them all trained!

"Ultipro is not a PRO at anything"

What do you like best about UKG Pro? On the user side it is easy to use for the most part What do you dislike about UKG Pro? -Cost vs Value is horrible. -Reporting is hard to use and support is lacking -customer service is spotty at best. If you use for Time and Payroll be prepared for lots of disconnect. The 2 systems are completely separate with seperate support departments. It wouldn't be a problem if support at last had knowledge of the other side of the software but they don't so if ...

"Ultipro is not a PRO at anything"

What do you like best about UKG Pro? On the user side it is easy to use for the most part What do you dislike about UKG Pro? -Cost vs Value is horrible. -Reporting is hard to use and support is lacking -customer service is spotty at best. If you use for Time and Payroll be prepared for lots of disconnect. The 2 systems are completely separate with seperate support departments. It wouldn't be a problem if support at last had knowledge of the other side of the software but they don't so if ...

"Feeling like a pro with Ultipro"

What do you like best about UKG Pro? I enjoy the interface. A lot of the features are easy to identify and use. I've used other databases that were similar but this one looks the most polished out of all of them. I find myself using Ultipro daily and it's one of the first websites I log into daily. I also enjoy the functionality and how all the resources I need are on the same platform. I don't have to have multiple tabs to get my work done. I think it's a great tool for recruiting and ...

"Not happy with UKG at the moment"

What do you like best about UKG Pro? I like the Payment Services, and being able to see when employees deposits have been returned it also is easy to void checks when needed. What do you dislike about UKG Pro? Customer Service, They need a lot of work to be as good as they think they are. I have not had good results from them on several issues. Recommendations to others considering UKG Pro: ask lots of questions about time keeping system and reporting What problems is UKG Pro solving and ...