UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

"User friendly"

What do you like best about UKG Pro? Fast resolution for questions or problems What do you dislike about UKG Pro? Difficult to customize without help from UKG What problems is UKG Pro solving and how is that benefiting you? Having employee information all in one place

"UKG Review"

What do you like best about UKG Pro? It is nice that UKG combines both Kronos and Ultimate payroll together, since we use these two products. What do you dislike about UKG Pro? They are not yet fully integrated, as this will be done in a gradual step-by-step. What problems is UKG Pro solving and how is that benefiting you? With the new Dimension platform, we will not have to deal with upgrades in the future. Also, the interface between the two products will not exist as they did when we ...

"My UKG Review"

What do you like best about UKG Pro? The constant innovation commitment to business process improvement to enhance and simplify the user experience. What do you dislike about UKG Pro? The Cognos reporting tool is not as intuitive or user-friendly as it could be. What problems is UKG Pro solving and how is that benefiting you? Typically we are looking to identify solutions around compliance and implementing innovative and cost-saving business solutions.

"UKG Pro works well and depending on the way the organization is structured, it can be an useful,"

What do you like best about UKG Pro? I like that the system is easy to use and has the name interface for almost all of its products. What do you dislike about UKG Pro? I dislike how some simple features are missing. Recommendations to others considering UKG Pro: I would recommend that you think about all of the impacts that things like jobs, org levels, location, etc., have on the entire organization and the modules you will use. What problems is UKG Pro solving and how is that benefiting ...

"People focused company that provides HR solutions for today's needs!"

What do you like best about UKG Pro? User-friendly tool that is a one-stop-shop What do you dislike about UKG Pro? I wish it had a leave of absence tracker Recommendations to others considering UKG Pro: You can't go wrong with UltiPro. It will give you what you need to manage your complete employee life cycle. In addition, it is user friendly and easy to self-administrate. What problems is UKG Pro solving and how is that benefiting you? Less manual processes. Time savings. Cost savings ...

"UKG: The best of both worlds - industry leading functionality and a business partner!"

What do you like best about UKG Pro? The system is extremely intuitive. The functionality is industry-leading, and puts information in our hands for real-time action. But, my absolute favorite thing about the system is the people "behind" the system. In every encounter, from sales, through implementation, to go-live, payment services and support and rapid response - each and every employee has been extra-ordinarily professional, helpful, kind and responsive. What do you dislike about UKG ...

"A Solution that Meets Every Need"

What do you like best about UKG Pro? I like that the platform is very customizable and that UKG allows for us to have the system resemble our organizations culture. I appreciate the expertise and the support we get from our core specialist. Despite all that is thrown at them on a daily bases, they serve use with class and make our situation their priority. I like that we no longer need to use several vendors to get our HR work done and meet the needs of our employees. UKG offers so many ...

"UKG Review"

What do you like best about UKG Pro? Reporting functionality, self service, and ease of use What do you dislike about UKG Pro? Inconsistent support representatives through customer support Recommendations to others considering UKG Pro: Great product would highly recommend What problems is UKG Pro solving and how is that benefiting you? We needed a way for managers to record their meeting notes from their monthly meetings with their employees. We are using the Employee Notes feature for this ...

"Top of the line HRIS and Payroll"

What do you like best about UKG Pro? Customization of platforms within UKG Core What do you dislike about UKG Pro? Not having the capability to report on custom fields I create What problems is UKG Pro solving and how is that benefiting you? More recently, we've become a government contractor. We can now utilize secondary jobs to house information for our employees who are working on the government contract. There have also been significant improvements within IBM Cognos, making it easier ...

"I am a long time client (almost 15 years) with experience through multiple companies and needs"

What do you like best about UKG Pro? UKG is user friendly and has a variety of options for all facets of the employee's life with the company. In my previous experience where UKG was used for recruiting and on-boarding, the HR team was pleased with the process since it would allow easy transition to being an active employee. This also helped streamline the information for the payroll process. From a payroll processing aspect, I like that I am able to see instantly the impact of changes and ...