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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 171-180 out of 1430

AU

Anonymous User

08/04/21

4.5 out of 5

"UKG Pro Review"

What do you like best about UKG Pro? Support is amazing. UKG Pro is continuously introducing new functionality to help us support our business. What do you dislike about UKG Pro? At times delivered functionality meets 80% of the requirements which prevents us from using it. Recommendations to others considering UKG Pro: Great product with solid support What problems is UKG Pro solving and how is that benefiting you? HR, Benefits, Global Payroll, EFM, ECM, Onboarding, Offboarding, Recruiting

MJ

Morgan J

08/04/21

5 out of 5

"Great Product with Advanced Features & Great Support!"

What do you like best about UKG Pro? UKG Pro offers an advanced system technology that enables clients to customize the platform to meet their unique needs. The platform configuration tool not only allows the client to add custom fields to various pages in the platform and also enables the client to automate various inputs in the employee records. UKG Pro also offers BI (Business Intelligence) Reporting, allowing the clients to gain access to advanced analytics for their workforce, driving ...

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SP

Sherry P

08/04/21

4 out of 5

"UKG Recommendation"

What do you like best about UKG Pro? I like the processing of the web payroll- it makes opening and sending the payroll easy What do you dislike about UKG Pro? The reporting software- People Analytics Recommendations to others considering UKG Pro: Its a good software- they are still working out kinks but the reporting is not really user friendly What problems is UKG Pro solving and how is that benefiting you? UKG Pro has a Customer Success portal that is very helpful any questions or issues ...

Read more

AU

Anonymous User

07/19/21

3 out of 5

"Ultipro opinion "

What do you like best about UKG Pro? Convienience of all information being there at once in one system What do you dislike about UKG Pro? Does not allow me to change my own password or say ‘forgot password’ What problems is UKG Pro solving and how is that benefiting you? Efficiency of clocking in / out and requesting time off . All paper work has gone paperless and is available in the system

PF

Paul F

07/14/21

5 out of 5

"Great all in one HR Tool!"

What do you like best about UKG Pro? I really like how I can view all of my payment details and manage my clock in/out for work every day in one place. I do like that it is secured via VPN and that my personal information is safe and secure. What do you dislike about UKG Pro? I don't like that we have to use a separate company portal for insurance information, company directory, and archived company resources. It would be nice to have that all in one place. Recommendations to others ...

Read more

AU

Anonymous User

06/22/21

5 out of 5

"A great system to house employee information"

What do you like best about UKG Pro? Ultipro serves as a hub for employees and managers to find sensitive information. It includes pay history, paid time off, employee ID numbers, job descriptions and more. What do you dislike about UKG Pro? A few features within Ultipro must be activated and there is a slight learning curve (such as displaying accrued and earned hours along with vacation time taken). This would be great as a dashboard feature. Recommendations to others considering UKG ...

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PH

Patrick H

05/28/21

4 out of 5

"Simple to use mobile app for checking paychecks"

What do you like best about UKG Pro? UKG Pro makes it really to login and check my most recent paycheck. The Interface is much more intuitive than workday as well. What do you dislike about UKG Pro? I don't use this app for much besides checking my pay. Not sure what else it even does. What problems is UKG Pro solving and how is that benefiting you? Quickly getting access to my recent paychecks

TL

Tracy L

05/27/21

4.5 out of 5

"The Perfect HR Tool for Employers!"

What do you like best about UKG Pro? I love that I can view all of my HR information in one place. Benefits? It's there. Payroll? Ditto. They even have a mobile app! What do you dislike about UKG Pro? I seem to have a bit of an issue navigating back and forth between tabs. It seems a bit "clunky" at times. Does that make sense? I wish that it was more fluid. Recommendations to others considering UKG Pro: This software appears to be able to be customized for any company's needs. I recommend ...

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MS

Michael S

05/21/21

3 out of 5

"UKG Pro dece but needs improvements"

What do you like best about UKG Pro? Nice way to keep digital records of the sign-offs needed for safety training. It won't get crumpled or dirty like a piece of paper. From an HR standpoint, I can see why this is advantageous over just getting hand written signatures and attempting to keep scans of things organized. It does make it much more possible for a multi-location company to keep track of each store's progress in completing their trainings. What do you dislike about UKG Pro? The ...

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JE

Jon E

04/21/21

4.5 out of 5

"UKG Pro April 2021"

What do you like best about UKG Pro? I like its ease of use and functionality. Considering the product is available 24 hours a day, I'd say it runs smoothly 99% of the time. UKG also implements a few Share Ideas. Many times the Service Request team is able to implement desired customs for both UKG Pro and IBM Cognos Analytics. When thinking about service interruptions, UKG will send courtesy emails describing the areas that are impacted and their estimated time for a fix. The biannual ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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