8.5
Spot Score
UKG Pro Reviews in June 2026: User Ratings, Pros & Cons
Streamline and revolutionize your HR management.
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UKG Pro offers custom pricing plan
UKG Pro Reviews & Ratings
Spotsaas Editor’s POV
UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more
UKG Pro pros and cons
Real-time reporting capabilities save time and provide transparency for employees and administrators.
Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.
Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.
Strong customer support availability, often responsive and helpful in training and ticket resolution.
Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.
Time tracking and scheduling functionalities can feel overly complex or cumbersome.
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Showing 151-160 out of 1430
KS
Kyle S
11/06/21
"Enhances attention to detail"
What do you like best about UKG Pro? They make it so you have to stay engaged. You must click forward every so often during learning modules to ensure you're not just letting the videos play. What do you dislike about UKG Pro? At times the software glitches out and I'd have to start a lesson all over, I was using my android phone. Not sure if that played into it. Recommendations to others considering UKG Pro: We even use it for payroll information and I like it What problems is UKG Pro ...
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AU
Anonymous User
10/28/21
"User Friendly but Could Use Updates"
What do you like best about UKG Pro? Personnel changes are easy to make and user-friendly on the employee's end. What do you dislike about UKG Pro? Recruiting module and survey module could use some work. What problems is UKG Pro solving and how is that benefiting you? UKG Pro is our main HRIS making all personnel matters easy, from onboarding to payroll to offboarding.
AU
Anonymous User
10/27/21
"UltiPro has a great interface but lacking in customer service "
What do you like best about UKG Pro? The interface is very user friendly and easy to navigate What do you dislike about UKG Pro? The customer service seems to be lacking. I noticed that UltiPro doesn't speak across platforms to give the client a wholesome experience Recommendations to others considering UKG Pro: Have patience What problems is UKG Pro solving and how is that benefiting you? We have implemented Talent Management which helped us go from excel spreadsheets to electronic, ...
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AU
Anonymous User
10/19/21
"I like the capabilities that UKG provides"
What do you like best about UKG Pro? The ease of processing our payroll is very important to us. It's easy to understand and navigate What do you dislike about UKG Pro? Customer Support. I've had issues with Customer support for almost 2 years now. I'm not getting any responses and on one particular issue, it took over 18 months to finally get something done, however it still isn't correct. What problems is UKG Pro solving and how is that benefiting you? When it's a simple solution, we get ...
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AU
Anonymous User
10/19/21
"UKG Software - Great Payroll/HR Product"
What do you like best about UKG Pro? UKG pro is user-friendly, the system provides up to date information that helps you keep compliant in many areas and it has a very modern look and feel making it comfortable for many users. The system has allowed us to go mostly paperless and puts information at our fingertips that we used to have to go searching for in storage. The reporting tool is fantastic and makes it easy to report on almost any field in the system. What do you dislike about UKG ...
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DH
Derek H
10/19/21
"I will never use UKG again"
What do you like best about UKG Pro? While the negatives of UKG far outweigh the positives, I will be honest that there are a few beneficial things. You can process off-cycle payrolls outside of your normal pay periods and not be charged an extra fee. This is great if you have a terminated employee that you need to get paid out right away, or if someone has missed some of their hours on their paycheck. What do you dislike about UKG Pro? The UKG portal is very clunky and confusing compared ...
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DH
Derek H
10/19/21
"I will never use UKG again"
What do you like best about UKG Pro? While the negatives of UKG far outweigh the positives, I will be honest that there are a few beneficial things. You can process off-cycle payrolls outside of your normal pay periods and not be charged an extra fee. This is great if you have a terminated employee that you need to get paid out right away, or if someone has missed some of their hours on their paycheck. What do you dislike about UKG Pro? The UKG portal is very clunky and confusing compared ...
Read more
AU
Anonymous User
10/15/21
"UKG for Employee login information"
What do you like best about UKG Pro? UKG is all in one place for all goals, timesheets, and pay information What do you dislike about UKG Pro? UKG timesheets take you into another browser window in order to view What problems is UKG Pro solving and how is that benefiting you? UKG is solving the multiple places for HR items problem
AU
Anonymous User
09/30/21
"Okay but difficult to navigate"
What do you like best about UKG Pro? Good for time management and reporting on staffing levels What do you dislike about UKG Pro? Difficult to intuitively navigate and customize reporting. After consolidation, lots of window in window functionality which makes navigation difficult. What problems is UKG Pro solving and how is that benefiting you? Tracking labor hours and managing overtime
AU
Anonymous User
08/22/21
"Fairly easy to use"
What do you like best about UKG Pro? Being able to see my hours and punches right from the time management section What do you dislike about UKG Pro? Long usernames make it a lot of typing just to punch in and out What problems is UKG Pro solving and how is that benefiting you? Calculate hours and payroll deductions
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].