UKG Pro Reviews in September 2026: User Ratings, Pros & Cons

"UltiPro has been a FANTASTIC HRIS system for our company!"

What do you like best about UKG Pro? Reporting is easy, Onboarding is easy and as an admin, it's been a great system for me. What do you dislike about UKG Pro? Deleting recent records can be challenging but I've worked around it. What problems is UKG Pro solving and how is that benefiting you? Data Integrity by running reports are my way of solving problems and finding any errors in my reporting. Benefits are great with Onboarding syncing into the web, it's been very easy mananging ...

"Great solution for maintaining employee records and continuing to expand functionality of product."

What do you like best about UKG Pro? The ease of use; very user friendly for both HR and Management. What do you dislike about UKG Pro? Limited resources for international, but know that is being developed. What problems is UKG Pro solving and how is that benefiting you? It has enabled us to better analyze data, track information and spend less time administratively and more time proactively engaging with the business.

"a very good and integrated Human Resources Information system"

What do you like best about UKG Pro? Prior to transfer information to Ultipro- we were pulling information from different systems; without taking into consideration the doble key data entry and the greater posiblity of unreliable data. I like the integration among modules and the greater customer service the Ultipro representatives provide. What do you dislike about UKG Pro? currenly, the performance management and training modules are not robust. However, it seems that updates and upgrades ...

"Program Manager-Back Office "

What do you like best about UKG Pro? Total integration of all the Ultipro modules. What do you dislike about UKG Pro? The position management module needed some additional development to integrate more effeciently with the rest of the system. What problems is UKG Pro solving and how is that benefiting you? Ultipro was very good for managing our HR needs for On boarding and payroll. It also provided a great reporting tool that allowed us to report on various employee metrics.

"HR & Staffing Associate"

What do you like best about UKG Pro? The system is very user friendly and provides immense capability to tailor to our specific business needs, especially in the realm of reporting (creating/producing complex reports) and on-boarding. What do you dislike about UKG Pro? The system logs you out as a precaution measure too frequently. Also, we have experienced recent issues surrounding the automatic e-verify process, where it has failed several times and does not fully close out the ...

"UltiPro has helped us by applying practices and policies that enabled us to double in size with ease"

What do you like best about UKG Pro? While experiencing significant growth, we managed our recruitment activities and easily hired and on-boarded 100 new employees in a well documented and compliant manner, enrolling in benefits and then conducting performance reviews, all without having to print a single piece of paper, except to create an employee file. The reporting abilities helps ease problem solving and managing significant growth issues for our small company. What do you dislike ...

"UltiPro HRIS"

What do you like best about UKG Pro? The modules they way they work with each other flow nicely together. It's a true HR system that is not a stand alone. What do you dislike about UKG Pro? I have been working with UltiPro for over 5 years and the biggest complain is and always will be the Customer Support. Has improved over the years but still is lacking responsiveness. Also, the company is always reorganizing our relationship contacts. What problems is UKG Pro solving and how is that ...

"Ultipro - Kicks me off all the time"

What do you like best about UKG Pro? I like that its the user interface is pretty friendly and easy to figure out. What do you dislike about UKG Pro? I dislike that it auto logs you out after a short period of time whether you are still working on something or not. Hard to keep up documentation sometimes when it always does that. Recommendations to others considering UKG Pro: See if they can customize the duration that they allow users to stay logged in and active. What problems is UKG Pro ...

"Ultipro - Kicks me off all the time"

What do you like best about UKG Pro? I like that its the user interface is pretty friendly and easy to figure out. What do you dislike about UKG Pro? I dislike that it auto logs you out after a short period of time whether you are still working on something or not. Hard to keep up documentation sometimes when it always does that. Recommendations to others considering UKG Pro: See if they can customize the duration that they allow users to stay logged in and active. What problems is UKG Pro ...

"Simple to Use HR System"

What do you like best about UKG Pro? As a user, I love the fact that I can update my personal contact information myself, instead of filling out a form and sending to corporate HR, hoping that they don't fat finger anything. User experience is fine, no complaints there. Real easy to navigate. What do you dislike about UKG Pro? No complaints yet, but this is my first Cloud based HR system that I have access to. Recommendations to others considering UKG Pro: For a small or mid size company, I ...