UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

"Payroll Associate"

What do you like best about UKG Pro? It's user friendly and offers real time reporting. It is conveniently deployed in the cloud, offering us 24/7 mobile and global access. What do you dislike about UKG Pro? It needs customizations for different reports. What problems is UKG Pro solving and how is that benefiting you? We are utilizing Ulti for our payroll functioins.

"Well organized HR software that gets you where you need to go, but slowly..."

What do you like best about UKG Pro? I like how every aspect of what is manageable by HR / myself as an employee, is broken down into segmented categories with different links. The ability to see different sections in a convenient window is also very helpful. For the pay stubs you can have a full view and then have it changed to a printer friendly version. I like how you can pick and chose what format you see the pay stub in. It is easy to go back through old pay history as well. What do ...

"Ultipro"

What do you like best about UKG Pro? Our old platform was no longer supported and we wanted a robust HCM. Manager and employee Self Service was the most important aspect of moving to an HSM. The UltiPro team was very hands on with the implementation. Our UltiPro and Genesco team work well together. Our companies are like minded. What do you dislike about UKG Pro? Employee Relations module does not meet our needs. Password resetting is cumbersome and not user friendly. Business Intelligence ...

"Short and sweet"

What do you like best about UKG Pro? The ease of use of the interface. The system is fairly intuative to navigate. What do you dislike about UKG Pro? The set up is a challenge but once you understand the capabilities the system is friendly. Recommendations to others considering UKG Pro: Look at all of the capabilities of the system and the future capabilities that can help combine systems. What problems is UKG Pro solving and how is that benefiting you? The system is used by our employees ...

"All-in-one HRIS solution"

What do you like best about UKG Pro? Ultipro offers an all-in-one, highly-customizable HRIS suite that can effectively address a vast array of HR needs. By having payroll, recruiting, on-boarding, job board integration, training, benefits, and more contained in one product it makes the lives of HR professionals much easier. To be able to track an employee's history with your company all the way from when s/he first applied to a job online through their entire tenure with your company can ...

"Ultimate? Well, almost."

What do you like best about UKG Pro? UltiPro Pros Limiting the need for IT resources post implementation. Standardized employee details, history and job data. Easy user interface on many areas of the system. Manages tax regulations for payroll, which is a big deal for us as we have 110+ locations across the US and growing. What do you dislike about UKG Pro? UltiPro Cons Presented versus actual integration are not the same. Integration across modules needs great improvement. BI Reporting ...

"Hire to Retire, Ultipro has the complete HRMS Solution"

What do you like best about UKG Pro? The partnership between Concord Hospitality and Ultimate Software is strong and something that we value greatly. We've tried partnering with other vendors in the HRMS/Payroll business and the relationship seemed to be one-sided. With Ultimate Software, they truly invest and care about their clients and want them to succeed in the long run. What do you dislike about UKG Pro? Honestly, at this point in our partnership there isn't anything we dislike. What ...

"UltiPro helps Sports Teams stay compliant with complex tax withholding requirements."

What do you like best about UKG Pro? For the Phoenix Suns and Arizona Diamondbacks, the ability to apportion wages to multiple tax jurisdictions and withhold required taxes on a single check has been key. UltiPro does a great job keeping the tax calculations in the system complaint and maintaining the special tax rules applicable to sports teams. UltiPro delivers numerous standard reports that assist us in the tax review process and the reporting capabilities in BI make it easy to create ...

"Ultipro is an excellent product, they are great to work with and a good partner."

What do you like best about UKG Pro? Ease of use makes the product a no brainer but it is so much more. They do a great job with the compliance end and local taxes. The updates are frequent enough to catch all the changes but not too often to be annoying, upgrades are easy to deal with and impliment. The report writer is top of the line, I haven't seen a better one. If the data is in Ultipro, you can write a report. This has been a huge asset to our organization. I like that I wasn't ...

"UltiPro is the best HRIS product I have seen in a long time"

What do you like best about UKG Pro? Scalability - we went from 2 companies and 1000 employees to 15 companies and 2300 employees with very little work and no extras or upgrades needed. What do you dislike about UKG Pro? There is no way to "undo" certain changes in the system - not actually a bad thing, as it should cause a push to greater accuracy in your HR department, but if there is no push, you get a lot of weird job changes. Recommendations to others considering UKG Pro: Do it. If you ...