UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

"HRIS Administrator"

What do you like best about UKG Pro? UltiPro is easy to use and integrate with other systems. The customer service model. What do you dislike about UKG Pro? That not all modules are fully integrated. What problems is UKG Pro solving and how is that benefiting you? Our payrolls are more accurate then prior to Ultimate.

"UltiPro"

What do you like best about UKG Pro? The integrations within UltiPro applications as well as applications throughout the company. What do you dislike about UKG Pro? Sometime customs requests take more time than we would like. Recommendations to others considering UKG Pro: If you are not able to use the system capabilities "off the shelf" be prepared to add to the budget and timeline to implement custom solutions. My advice would be to avoid customs whenever possible and try and find a way ...

"Ultipro review"

What do you like best about UKG Pro? I like the user interface of the application. It is user friendly and reliable. I haven't had any login issue unlike other HR applications. What do you dislike about UKG Pro? I wish it allowed the users to customize the interface to the user's liking. What problems is UKG Pro solving and how is that benefiting you? I can access all my HR needs through this application

"Ultipro has been a positive experience for our organization."

What do you like best about UKG Pro? The Ultipro system is easy to use and very easy to teach to new users on the system. We can hire people and not have to rely on previous payroll experience to get the employees we really want. The ones with the heart and desire to learn payroll. What do you dislike about UKG Pro? Support can be slow at times. We've waited at times 24 hours or more for issues we considered critical. But other times our support is spot on. Recommendations to others ...

"UltiPro is simply the best tool out there!"

What do you like best about UKG Pro? One of the toughest aspects of HR/Payroll is the reporting requirements whether they be Federal, State, or internal. With UltiPro's COGNOS Business Intelligence, I am able to create customized reports that fit exactly what is being asked of me. The tool is so easy to use that most times I am able to generate a preview report for the individual before they even leave my office! What do you dislike about UKG Pro? My only "dislike" would be that with the ...

"Review of UltiPro"

What do you like best about UKG Pro? I found UltiPro to be very user friendly. What do you dislike about UKG Pro? Sometimes it gets a little funky when you try to put in custom dates, but it wasn't that big of an issue. What problems is UKG Pro solving and how is that benefiting you? UltiPro is very good for our timekeeping/payroll purposes.

"Ultimate Software Revuew"

What do you like best about UKG Pro? - Look and feel - Tax Filing functionality: IRS Form 941, Schedule B, W2, W2-C, SUI reports - Business Intelligence - Knowlegeable NSRs What do you dislike about UKG Pro? - Unknowledgeable NSRs. It seems that Ultimate Software is growing so fast and hiring NSRs that are inexperienced in the field they are assigned. Example, there was a time in 2011 that i felt I was training my NSR in payroll. A lot of the ticket that I submitted, I will explain to her ...

"Ultipro "

What do you like best about UKG Pro? It's very user friendly and easy to learn. I like being able to see gross to net before closing payroll too. What do you dislike about UKG Pro? The one thing that you can't do is upload a file to override FICA taxes. It had to be built into a custom, which cost $$ Recommendations to others considering UKG Pro: Take advantage of their free training, even go back if you don't understand something the first time, or you need a refresher What problems is UKG ...

"UltiPro Review"

What do you like best about UKG Pro? Having a program that acts as an one-stop-shop for any and all HR related issues and needs. What do you dislike about UKG Pro? When employees are completing Life Events/Benefit Enrollments and Ultipro doesn't force (or stop) employees when Life Insurance is selected but no beneficiaries have been identified. Recommendations to others considering UKG Pro: N/A What problems is UKG Pro solving and how is that benefiting you? Ultipro has allowed us to keep ...

"Ultipro user for 12 plus years"

What do you like best about UKG Pro? Ultipro is so user friendly in my opinion. Easy to navigate in both web and back office. Ability to write ad-hoc reporting and use in real time without dependencies on the vendor is absolutely wonderful. I love that they offer free training and are partners for life. I have never had a case go unanswered for more than a 24 hour period as well. I have utilized other software such as People Soft and ADP, as well as DOS (AS400) and quite honestly, have ...